INES RCHAIDYA
Dubai,UAE
Summary
Accomplished and energetic Director of Sales with exceptional interpersonal skills and appreciation for providing first rate customer service to clients, business partners and team members. Successful in overall operations in a fast placed multi-market environment for over 12 years, with an in-depth knowledge of sales, Marketing and customer service. A motivational leader with strong analytical, organizational and problem-solving skills, committed to the highest levels of ethical, professional and personal excellence.
Overview
16
16
years of professional experience
2004
2004
years of post-secondary education
Work history
Sr.Director of Sales
Samana Developers
Dubai, Dubai
08.2024 - Current
- Managing a team of sales agents, including recruiting, training and coaching,
- Developing and implementing sales strategies to achieve sales targets, including identifying target markets, setting sales goals, and creating marketing plans.
- Developing and maintaining relationships with clients, including following up on leads, negotiating contracts, and closing deals.
- Collaborating with other departments, such as marketing and finance, to develop and implement sales programs that align with overall business objectives.
- Mentor and lead the sales team, ensuring their growth and alignment with company goals.
- Drive client satisfaction and loyalty through exceptional relationship management.
Director of Sales
The Heart of Europe
Dubai, Dubai
01.2023 - 07.2024
- Develop and implement strategic sales plans to achieve company objectives and revenue targets
- Lead and manage the sales team providing guidance coaching and performance evaluations
- Identify new business opportunities and target markets ensuring a strong pipeline of potential clients
- Arranging road shows in different countries to market our product and increase our pipeline and Targets
- Build and maintain relationships with key clients including property investors agents and brokers
- Monitor market trends competitor activities and customer preferences to identify areas for growth and development.
Director of Sales
The First Group
01.2022 - 01.2023
- Optimize the efficiency and effectiveness of the sales department by implementing strategies, processes, and systems that support sales activities and drive revenue growth
- Manage a sales team and provide leadership, training and coaching
- Set individual sales targets with sales team
- Build and maintain long lasting, strong relationship with clients while partnering with them to better understand their business objectives and needs
- Coaching - helping team members reach their full sales potential
- Planning and implementing sales objects and evaluate sales performance to ensure goal accomplishment.
Director of sales
Lifestyle Luxury Vacation Club, Al Habtoor Group
06.2020 - 12.2021
- Direct Management, Training and Organizational development of the sales team
- Participate in the hiring, supervision, evaluation, training and motivating of sales Team
- Assist Director of sales in reviewing, and communicate monthly evaluation of sales executive effectiveness and production
- Closing Deals and contracts with qualified clients
- Assist in staffing, planning and directing the activities of sales executive and TO/Closers to obtain maximum sales volume
- Support the director of sales and sales manager to enhance business results, customer experience and improving efficiencies increased cash down payment at the point of sale
- Maintains sales staff by recruiting, selecting, orienting, and training employees
- Assures that all line rules for sales executive are understood, adhered to and followed consistently and fairly.
Sales Manager
Sobha Reality
11.2019 - 04.2020
- Identify potential clients with property needs
- Contact potential clients via cold calls, emails, and arranged meetings to offer them our products
- Investment and financial advice to clients who are looking to sell or buy properties
- Generate leads by carrying out online research, networking and registration new brokers.
Sales Manager
Damac Properties - Dubai, UAE
02.2018 - 10.2019
- Generate new business opportunities through networking, prospecting, and referrals
- Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters
- Display and market real property to possible buyers
- Promote sales through advertisements, open houses and listing services.
Sales Manager
The Heart of Europe, Real Estate Developments LLC
09.2016 - 01.2018
- Fix meetings with Real estate companies and follow up with them to get interior leads
- Attended all road shows organized by the company, Cityscape Jeddah, Dubai & Abu Dhabi
- Generate and Reply to all leads and fix meetings at the showroom for all potential investors
- Coordinate with Contracting Team, CRM team, Legal Department, Finance Team & Director of Operations till Execution of the SPA and Payment according to Both Investors needs and Company Policies
- Identify, develop and execute campaigns to achieve commercial marketing objectives within agreed budgets and timeframes.
Sales Manager
Emirates Vacation Cub - Dubai
08.2011 - 04.2016
- Coordinate team logistics, communicate team status and provide leadership and coaching
- Motivate and inspire team members
- Making road shows to Nigeria, Senegal and Congo to market our product
- Training for new staff
- Closing deals.
Assistant Sales Manager
VLCC International Company - Dubai
01.2009 - 06.2011
- Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability
- Prepares action plans by individuals as well as by team for effective search of sales leads and prospects
- Assists in the development and implementation of marketing plans as needed
- Provides timely feedback to senior management regarding performance.
Education
Achievement Customer Service Representative Certificate -
HDI-Middle East
Diploma of Commerce -
Institute of Technological Studies - Tunisia
German Literature Certificate - undefined
Bourguiba School University
Diploma - undefined
Arts, Technique School Tunisia High School
Skills
- Excellent interpersonal and communication skills
- Business Support
- Business Partnerships
- Sales Management
- Negotiations
- Team leader
Additional Information
Appreciation letter from VLCC international as The Best Sales Person for 2010.
Excellence Award 2011, New Comer to Emirates Vacation Club.
Best Holiday Consultant from Interval International, Biggest Company in the world for the exchange between Timeshare hotels and resorts.,
Certificate of Group Millionaire achiever from Emirates vacation club 2012.,
Certificate of Group Millionaire achiever from Emirates vacation club 2013.,
Certificate of Group Millionaire achiever from Emirates vacation club 2014.,
Top Performing star Business Development Manager of the month 2017 and 2018 from The heart of Europe .
Certificate Top winning Director of Sales Heart of Europe December / January 2024
Languages
Arabic Native
Proficient (C2)
French Fluent
Proficient (C2)
English Fluent
Proficient (C2)
Personal Information
Timeline
Sr.Director of Sales
Samana Developers
08.2024 - Current
Director of Sales
The Heart of Europe
01.2023 - 07.2024
Director of Sales
The First Group
01.2022 - 01.2023
Director of sales
Lifestyle Luxury Vacation Club, Al Habtoor Group
06.2020 - 12.2021
Sales Manager
Sobha Reality
11.2019 - 04.2020
Sales Manager
Damac Properties - Dubai, UAE
02.2018 - 10.2019
Sales Manager
The Heart of Europe, Real Estate Developments LLC
09.2016 - 01.2018
Sales Manager
Emirates Vacation Cub - Dubai
08.2011 - 04.2016
Assistant Sales Manager
VLCC International Company - Dubai
01.2009 - 06.2011
German Literature Certificate - undefined
Bourguiba School University
Diploma - undefined
Arts, Technique School Tunisia High School
Achievement Customer Service Representative Certificate -
HDI-Middle East
Diploma of Commerce -
Institute of Technological Studies - Tunisia
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