Ingyin Su
Dubai,UAE
Summary
Energetic Front Office Agent known for providing exceptional customer service and ensuring seamless guest experiences. Excel at resolving guest queries promptly, increasing guest satisfaction scores and fostering positive client relationships. Skilled in managing front desk operations, handling reservations, and coordinating with various departments to maintain smooth daily workflows.
Overview
5
5
years of professional experience
Work history
Front office agent
Park Inn by Radisson Motor City RHG group of hotel
Dubai, U.A.E.
09.2020 - 08.2025
- From 01.09.2020 to present, employed as Front Office Agent, Park Inn by Radisson Motor City RHG Group of Hotels, Dubai U.A.E.
Education
High School Diploma - Commerce
Himali Boarding School
West Bengal, IndiaSkills
- User level of MS office and other social networks
- Front desk operations
- Reservation systems
- Guest relations
- Multitasking abilities
- Attention to detail
- Adaptability
Languages
English (Fluent in all 4 skills)
Burmese (Mother Tongue)
Hindi (Beginner)
Affiliations
- Aesthete, Film Photography
PERSONAL DATA
- Date of birth: 18th July, 2000
- Nationality: Myanmar (Burma)
- Religion: Christian
- Marital Status: Single
INTERNSHIP ON GOING & COMPLETEMET
- From 17.07.2019 till 01.09.2020 working as an F&B agent Park Inn by Radisson Motor City RHG group of hotel. Dubai, UAE.
- A month as a Reservations Agent in Crowne Plaza Hotel Yas Island, IHG group.
- A month as a Receptionist in Front Office Department in Crowne Plaza and Staybridge suite by IHG group of hotel in Abu Dhabi Yas Island.
PERSON OVERVIEW
- Self-motivated.
- Always very eager to receive delegations and takes full responsibility of the tasks completion.
- Positive attitude, creative and able to deliver the knowledge to the team for service.
Timeline
Front office agent
Park Inn by Radisson Motor City RHG group of hotel
09.2020 - 08.2025
High School Diploma - Commerce
Himali Boarding School
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