Iqbal Hamdule
Waiter
Mumbai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
4
4
Languages
Work History
Supervisor Waiter
Saudi Telecom Company
03.2021 - 10.2023
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Waiter
Mercure Hotel
08.2013 - 07.2021
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
Captain Waiter
Verdure Restaurant
08.2018 - 03.2021
- Participated in monthly team meetings to discuss ways to improve overall restaurant operations.
- Demonstrated adaptability during busy shifts by supporting other roles within the restaurant as needed.
- Maintained cleanliness and organization in all front-of-house areas, contributing to an inviting atmosphere for guests.
- Collaborated with chefs to accommodate dietary restrictions or special requests from guests.
- Mentored junior waitstaff members through constructive feedback sessions aimed at improving their service skills over time.
Education
High School Diploma -
G.R Agarwal Vidya Mandir
Nagothane 04.2001 -
Skills
Staff Management
Process Improvement
Schedule development
Operations Management
Self-Directed
Friendly, Positive Attitude
Timeline
Supervisor Waiter
Saudi Telecom Company
03.2021 - 10.2023
Captain Waiter
Verdure Restaurant
08.2018 - 03.2021
Waiter
Mercure Hotel
08.2013 - 07.2021
High School Diploma -
G.R Agarwal Vidya Mandir
04.2001 -