IQBAL HOSSAIN
Housekeeping Room Attendants And Room Service Waiter
Dubai,DU
Summary
I would like to work in a good organization. My ambition to join challenging position in dynamic and progressive minded organization that challenges the full extent of my capabilities urge me to apply for the post.I will eagerly anticipate a favorable response at your earliest convenience for an opportunity to prove my ability, capacity and competence. Should you deem me worthy of the post in subject, I can assure you of integrity, efficiency and dedication of highest order.
Overview
1
1
Language
1
1
year of post-secondary education
5
5
years of professional experience
Work History
Room Service Waiter
ABJAD GRAND HOTEL
DEIRA , DUBAI
2018.01 - Current
- Kept work environments, equipment and trays clean and sanitized for guests.
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Met guests' needs with quick, friendly service, including delivering meals and snacks and retrieving additional items.
- Protected guests by following proper food handling procedures with all orders.
- Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
- Verified accuracy and quality of orders before delivery.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Housekeeping Room Attendants
DUBAI PALM HOTEL
DEIRA , DUBAI
2015.11 - 2018.01
- Kept building entryway glass clean and polished for professional presentation.
- Mentored newly hired room attendants on company policies, cleaning procedures and customer service techniques.
- Replenished guest room supplies, including water glasses, toiletries, and paper products.
- Cleaned guest rooms and changed linens according to company specifications, ensuring that each room was in compliance with standard set up.
- Vacuumed, dusted and maintained common areas, including hallways and waiting areas at elevators.
- Responded to guest requests for assistance, toiletries and personal care items.
- Maintained linen cart so that it was neat and organized.
- Promptly delivered extra linens, paper products and toiletries to guest rooms upon request.
- Maintained inventory of items that were placed in each guest room.
- Exceeded goals through effective task prioritization and great work ethic.
Education
High School Diploma -
Kashimpur School And College
DHAKA 2013.02 - 2014.02
Skills
Guest relations
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Room Service Waiter
ABJAD GRAND HOTEL
2018.01 - Current
Housekeeping Room Attendants
DUBAI PALM HOTEL
2015.11 - 2018.01
High School Diploma -
Kashimpur School And College
2013.02 - 2014.02
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