Iqra Fiaz
1053 Mace Ave Apt 2 Bronx,NY,10469,US
Summary
Accomplished professional with a strong foundation in teamwork, leadership excellence, and risk management. Demonstrates exceptional computer literacy and operational planning skills, complemented by effective public speaking and report-writing abilities. Committed to informed decision making and community engagement, aiming to leverage these competencies towards impactful contributions in future roles.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Banking Services Officer
Allied Bank of pakistan
Rawalpindi, Pakistan
10.2017 - 03.2022
- Collaborated with colleagues for effective teamwork.
- Handled sensitive information with discretion and professionalism.
- Facilitated smooth communications between departments for better coordination.
- Responded promptly and effectively to emergencies using established protocols.
- Wrote detailed reports, aiding in case documentation.
- Prepared notices, plans and charts to support presentations.
- Maintained high standards of personal conduct, contributing to a positive work environment.
- Defined and implemented organisational policies, rules and regulations.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
- Conducted risk assessments to ensure public safety.
- Upheld laws and regulations within my jurisdiction, ensuring compliance from all parties involved.
- Performed thorough investigations into reported incidents, leading to accurate record-keeping.
- Assisted during special events and large-scale operations ensuring smooth running of activities.
- Developed annual budgets and forecasted expenses and revenue.
- Delivered top-notch service to visitors, enhancing their experience at the venue.
- Analysed KPIs to establish areas in need of improvement.
- Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
- Provided customer service to improve overall visitor experience.
Management Trainee Officer
Air Foundation
Rawalpindi, Pakistan
10.2016 - 10.2017
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Supported team by demonstrating respect and willingness to help.
- Completed duties to deliver on targets with accuracy and efficiency.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Oversaw daily operations to achieve high productivity levels.
Education
Master of Business Administration - Business Administration, Financial Accounting
Capital University of Science and Technology
Pakistan 10.2013 - 01.2017
Bachelor of Commerce - Business, Accounting
Indus Group Of College
Pakistan 09.2011 - 10.2013
Skills
- Teamwork
- Leadership excellence
- Risk Management
- Computer literacy
- Community engagement
- Public speaking
- Informed decision making
- Operational planning
Languages
English
Upper intermediate
Hindi
Native
Urdu
Native
Pothohari
Native
Affiliations
- Traveling
- Cooking
Accomplishments
Silver Medal in MBA
Deans roll of Honor (3 Times)
References
References available upon request.
Timeline
Banking Services Officer
Allied Bank of pakistan
10.2017 - 03.2022
Management Trainee Officer
Air Foundation
10.2016 - 10.2017
Master of Business Administration - Business Administration, Financial Accounting
Capital University of Science and Technology
10.2013 - 01.2017
Bachelor of Commerce - Business, Accounting
Indus Group Of College
09.2011 - 10.2013
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