Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
Generic

IQRA MAQBOOL

Dubai,United Arab Emirates

Summary

Dynamic IT Support Officer with 2 years of experience driving system performance and efficiency. Skilled in maintaining IT documentation, resolving complex technical issues, and implementing proactive maintenance plans. Proficient in automating tasks and tracking financial accounts. A resourceful Event Organizer experienced in coordinating staff and volunteers, managing event registration systems and developing detailed timelines. A fast learner with strong interpersonal, critical thinking, and leadership skills. Eager to leverage my technical and organizational abilities as an Intern to contribute to a company's success

Overview

1
1
year of professional experience
1
1
Certification

Work history

Event Organizer

Frash-e-Junoon
, Pakistan
01.2024 - 01.2024
  • Achieved successful event execution by coordinating with vendors and stakeholders.
  • Conducted meticulous venue research for optimal event location.
  • Liaised with clients to establish event requirements, resulting in customer satisfaction.
  • Managed budget allocation effectively, ensuring profitable events.
  • Organised logistics for smooth-running of all events.
  • Monitored event activities closely maintaining high-quality standards throughout.
  • Managed event logistics, ensuring seamless execution.
  • Enhanced guest experience by addressing issues promptly and professionally.
  • Maintained accurate event schedules, improving operational efficiency.
  • Welcomed guests into venues, showing them to tables and providing menus.

IT Support Officer

The Educators School
, Pakistan
12.2022 - 12.2023
  • Created and maintained IT documentation, including system configurations, user permissions, and hardware inventories.
  • Diagnosed and resolved complex technical issues with network and system hardware, resulting in improvements in system performance.
  • Automated accounting tasks to reduce manual data entry and improve accuracy.
  • Developed and maintained a system for tracking accounts receivable and accounts payable.
  • Researched and resolved customer inquiries, improving customer service and satisfaction.
  • Developed proficiency in use of various accounting software packages for efficient work processes.
  • Participated in month-end closing activities, improving speed and accuracy of financial reporting.

Education

Bachelors - Cyber Security

De Montfort University
Dubai
09.2024 -

High School Diploma - Computer Sciences

Divisional Model High School
Pakistan
08.2020 - 09.2022

Skills

  • Time management
  • Technical troubleshooting
  • Calm under pressure
  • Problem-solving
  • Critical thinking
  • Team player
  • Fast learner
  • Web development basics
  • HTML and CSS proficiency
  • JavaScript expertise
  • PHP development
  • SQL proficiency
  • Typing proficiency
  • Database handling
  • CRM software usage
  • Schedule management
  • Event planning

Certification

  • Web Development
  • International English Language Testing System (IELTS) 6.0

References

References available upon request.

Timeline

Bachelors - Cyber Security

De Montfort University
09.2024 -

Event Organizer

Frash-e-Junoon
01.2024 - 01.2024

IT Support Officer

The Educators School
12.2022 - 12.2023

High School Diploma - Computer Sciences

Divisional Model High School
08.2020 - 09.2022

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IQRA MAQBOOL