Offering strong leadership, communication, and problem-solving abilities. Knowledgeable about team collaboration, project management, and customer relations. Ready to use and develop organisational, strategic planning, and interpersonal skills in [Desired Position] role.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
MANAGER FOR BUSINESS DEVELOPMENT AND OPERATIONS
HAULER LOGISTIC SERVICES LLC
Dubai, UAE
04.2024 - Current
Oversee daily logistics operations, including inbound and outbound shipments, warehousing, transportation, and inventory management
Strong leadership and communication skills with the ability to effectively manage teams, build strong client relationships, and negotiate price
Manage and mentor a team of logistics professionals, including drivers, warehouse staff, and customer service representatives
Established clear budgets and cost control strategies to meet objectives.
Implemented cost reduction measures, and reduced overhead expenses.
Developed and maintained pricing models and tools for accurate cost estimation and profitability analysis.
Facilitated staff training, resulting in better customer service.
Identify and pursue new business opportunities through market research, client prospecting, and networking
Identified growth opportunities through comprehensive market research.
Used critical thinking to break down problems, evaluate solutions and make decisions.
OPERATIONS EXECUTIVE, EXHIBITIONS AND GENERAL
FILS INTERNATIONAL FREIGHT AND LOGISTIC SERVICES
DUBAI, UAE
10.2020 - 06.2024
Successfully managed the logistics for numerous exhibitions, ensuring timely delivery of exhibits
Demonstrated expertise in managing all aspects of exhibition logistics, including transportation, customs clearance, warehousing, and on-site support
Successfully managed all aspects of logistics operations, including freight forwarding, customs clearance, warehousing, and distribution.
Developed and implemented competitive pricing strategies for various logistics services, including air, sea, and land freight.
Proficient in utilising the online portals of various carriers and airlines to obtain accurate freight charges
Calculate all direct and indirect costs and add a markup for profit
OPERATIONS MANAGER
ANFICON EVENTS AND CONSULTING
KANNUR, INDIA
01.2016 - 12.2019
Successfully managed the logistics for a diverse range of events, including conferences,trainig programs and forums.
Successfully managed all aspects from planning and budgeting to on-site execution
Proven ability to coordinate and execute all aspects of event logistics, from venue sourcing and vendor management to on-site operations and post-event logistics.
Proven ability to work effectively under pressure, meet tight deadlines, and manage budgets effectively.
Strong communication and interpersonal skills to effectively liaise with clients, vendors, and event stakeholders.
Proven ability to effectively coordinate with vendors, exhibitors, and venue staff.
Successfully managed and motivated event staff, ensuring smooth operations and client satisfaction.
MARKETING EXECUTIVE
IMMEN SOFT BUSINESS INTELLIGENCE
BANGALORE , INDIA
06.2013 - 08.2014
Maintaining knowledge of local competition in market in order to develop appropriate plans.
• Source and secure sponsorship
• Maintain and update customer database
• Develop relationship with stakeholders both internal and external
• Monitor and report on competitor activity
• Working with the conference production team to develop an understanding of the event programmer
• Researching attendees and generating sales leads
• Cold calling and selling to a list of prospective event attendees
• Engaging with clients on the phone and developing lasting relationships
• Daily management and maintenance of sales records, ensuring they are kept
• up to date with attendees and details
• Working with the marketing department to convert inbound sales enquiries
• Into leads
• Achieving monthly and overall revenue targets
• Making a high number of calls to meet daily KPIs, to be set by management
• Supporting delegates through the registration
Education
Bachelor's degree - BACHELOR OF COMMERCE
ITM
INDIA
06.2010 - 03.2013
Skills
Operational support
Persuasive communication
Time-management
Leadership skills
Logistical planning
Stress tolerance
Training and Development
CRM Software proficiency
Critical-thinking
Languages
English
Fluent
Hindi
Advanced
Malayalam
Native
Affiliations
PHOTOGRAPHY
TRAVELING
Accomplishments
Organised various management events.
Represented university for various management events.
Won 2nd prize in university level photography competiton.
Certification
GCAA CERTFIED
Timeline
MANAGER FOR BUSINESS DEVELOPMENT AND OPERATIONS
HAULER LOGISTIC SERVICES LLC
04.2024 - Current
OPERATIONS EXECUTIVE, EXHIBITIONS AND GENERAL
FILS INTERNATIONAL FREIGHT AND LOGISTIC SERVICES
10.2020 - 06.2024
OPERATIONS MANAGER
ANFICON EVENTS AND CONSULTING
01.2016 - 12.2019
MARKETING EXECUTIVE
IMMEN SOFT BUSINESS INTELLIGENCE
06.2013 - 08.2014
Bachelor's degree - BACHELOR OF COMMERCE
ITM
06.2010 - 03.2013
GCAA CERTFIED
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