Detail-oriented professional with strong background in purchasing, vendor management and inventory control. Proven track record of identifying cost savings opportunities and developing and executing strategies to maximize sales and profits. Considered valuable asset to any team. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure Buying Assistant position. Ready to help team achieve company goals.
Hi, I’m
Iresha Ravindran
Buying Assistant
Dubai,Sharjah
Summary
Overview
9
years of professional experience
2
year of post-secondary education
2
Certificates
4
Languages
Work History
Ecity General Trading Dubai
Assistant Buyer
10.2021 - Current
Job overview
- Analyzed sales trends and adjusted purchasing strategies accordingly, maximizing profitability and minimizing overstock issues.
- Collaborated with other departments to develop effective merchandising strategies, boosting overall store performance.
- Collaborated with marketing teams to develop targeted advertising campaigns, highlighting key product features and driving sales growth.
- Maintained accurate purchase order records, ensuring timely delivery of goods and smooth communication with vendors.
- Reduced stock shortages by closely monitoring inventory levels and proactively placing orders for replenishment.
- Negotiated cost-effective contracts with suppliers, resulting in significant savings for the company.
- Contributed to the development of promotional campaigns by identifying top-performing products and negotiating special pricing with vendors.
- Resolved invoice discrepancies promptly, maintaining positive vendor relationships and preventing payment delays.
- Provided exceptional customer service by promptly addressing inquiries related to product availability, pricing, and special orders.
- Maintained complete documentation and records of all purchasing activities.
- Computed and created purchase orders in System to monitor stock levels, verify purchase requisitions, and expedite customer orders.
Landmark GroupDubai
Customer Service Executive
05.2015 - 09.2021
Job overview
- Monitored key performance indicators to ensure continuous improvement in service quality.
- Collaborated with cross-functional teams to improve overall customer experience within the company.
- Spearheaded initiatives that streamlined work processes, enabling the team to handle more calls efficiently without compromising on client satisfaction levels.
- Played a pivotal role in successful product launches by effectively communicating features and benefits to potential clients.
- Drove process improvements aimed at increasing operational efficiency and reducing wait times for customers.
- Streamlined communication channels for improved efficiency in handling customer concerns.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Implemented new protocols to optimize team performance and deliver consistent results.
- Contributed towards improving overall customer feedback scores by consistently delivering high-quality service experiences.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
- Coached and mentored junior team members, contributing to their professional growth and development.
- Developed working relationships with internal and external customers while assisting with account management duties.
- Trained new personnel regarding company operations, policies and services.
Education
Jayasinghe CollegeSri Lanka
High School from Commerce
03.2009 - 03.2010
University Overview
Certification
Apple Product Professional Training
Timeline
Assistant Buyer
Ecity General Trading
10.2021 - Current
Customer Service Executive
Landmark Group
05.2015 - 09.2021
Jayasinghe College
High School from Commerce
03.2009 - 03.2010
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