Irfan Ullah
Summary
Efficient guest room attendant with approximately one year housekeeping experience In Dubai UAE. Committed to cleaning and servicing rooms in ways that minimize disruption, meet guest needs and promote company reputation. Often asked to inspect rooms and train newly hired attendants.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Room Attendant
As an Employee of TRANSGUARD at MEDIA ONE HOTEL
Dubai Media City
01.2023 - Current
- Replenished guest room water glasses, toiletries, and paper products.
- Promptly delivered extra linens, paper products and toiletries to guest rooms upon request..
- Vacuumed, dusted and maintained common areas, hallways and waiting areas at elevators.
Public Area Attendant
As an Employee of TRANSGUARD at ADDRESS FOUNTAIN VIEWS HOTEL
Downtown Dubai
11.2022 - 01.2023
- Cleared rubbish and debris from lobby, elevators, stairways and hallways to uphold cleanliness standards.
- Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
RJ Radio Presenter
WATAN Radio 90.8
Takht Bhai
08.2022 - 11.2022
- Found, researched, fact-checked and wrote scripts for relevant topics in local news.
- Answered booth call line and took song suggestions or comments from listeners.
- Announced ads, song switches and breaking news segments for radio broadcasts.
Guest Relations Officer
CMPak ZONG Franchise
Mardan
08.2021 - 07.2022
- Maintained excellent customer satisfaction by assisting and helping them with any questions, stock queries and complaints.
- Oversaw IT activities to laptops, tablets and PDAs for corporate users.
- Motivated and rewarded employees to improve engagement.
Education
GED -
Govt Degree Collage
Takht Bhai, Pakistan2021
High School Diploma -
Govt High School Qutab Garh
Pakistan2019
Diploma - English Language
American English Language Institute
Shergarh, Pakistan2018
Skills
- Hospitality Management
- Guest Relations
- Lost and Found Procedures
- Front Desk Communications
- Guest Request Response
- Critical Thinking
- Complex Problem-Solving
- Social Media Management
Certification
Certificate Of Apperception | MEDIA ONE HOTEL
- In recognition of being the TRIPADVISOR CHAMPION for March 2023
Top guests mentioned on TRIPADVISOR at Hotel
Medal
- M1 RUN Award
The annual M1Run combines a 1.2km incline run followed by over 700 steps in the staircase from the 7th to the 42nd floor of Media One Hotel & Tower.
Timeline
Guest Room Attendant
As an Employee of TRANSGUARD at MEDIA ONE HOTEL
01.2023 - Current
Public Area Attendant
As an Employee of TRANSGUARD at ADDRESS FOUNTAIN VIEWS HOTEL
11.2022 - 01.2023
RJ Radio Presenter
WATAN Radio 90.8
08.2022 - 11.2022
Guest Relations Officer
CMPak ZONG Franchise
08.2021 - 07.2022
GED -
Govt Degree Collage
High School Diploma -
Govt High School Qutab Garh
Diploma - English Language
American English Language Institute
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