IRINA SELIKHOVA

• Advised clients on financial strategies, including diversification, risk management, and wealth preservation.
• Worked closely with the real estate brokers and the biggest developers in the UAE, offering tailored off-plan investment products.
• Visited the main launching projects in Dubai for the past six months.
• Delivered customized product presentations aligned with client goals.
• Maintained strong client relationships, and ensured regulatory compliance.

• Delivered high-level customer service to international flights, including Business Class.
• Ensured passenger safety and comfort throughout flights.
• Resolved issues efficiently while maintaining professionalism under pressure.
• Adapted quickly to dynamic situations in a multicultural, high-stress environment

• Launched and managed a luxury travel agency for Russian-speaking clients, offering high-end services, including hotel bookings, yacht and car rentals, private tours, real estate, and investment consulting.
• Oversaw operations, supplier partnerships, client relations, and all marketing efforts, including SMM, content creation, and strategy planning.
• Organized bespoke travel experiences and corporate events for VIP clients.
• Achieved 40% market growth, increased annual revenue by 15%, and improved sales conversion by 25% in the first year.
• Managed communications, sales, and collaborations with influencers and high-profile clients.

• Managed daily operations of an English school branch, including teacher scheduling, student communications, payment tracking, and database oversight.
• Conducted course presentations, and successfully converted leads into new student enrollments.
• Served as Project Manager for the launch of a new online English school: led hiring processes, client acquisition, database setup, and coordination of trial lessons.

• Arranged global luxury travel services, including flights, hotels, transfers, and car rentals.
• Managed end-to-end client support, and prepared all travel documents and visa applications.
• Built and maintained strong relationships with clients, including VIP clientele.

• Conducted trial lessons while presenting the school’s services in both Russian and English.
• Consulted prospective clients, and effectively converted leads into immediate sales.
• Managed the client database and ensured accurate record-keeping throughout the sales process.

• Managed B2B communications with clients from Russia, the EU, and CIS countries.

• Organized MICE travel, hotel bookings, transfers, and excursions across Sri Lanka.

• Created personalized travel itineraries, including wellness experiences and cultural tours.

• Provided on-ground support as a guide, welcoming and escorting tourists.

• Arranged comprehensive travel services, including flights, hotels, tours, and visa support.

• Advised clients and ensured accurate processing of bookings through calls and meetings.

• Travel support of Gm and team: organization of business trips in Russia and Europe, visa support, hotel and flight booking
• HR assistance: researching new employers, phone calls, personal meetings and interview

• Provided high-level administrative support, including calendar management, meeting coordination, and handling correspondence in Russian and English.

• Organized business travel, visa applications, and logistics across Europe, the US, and the UK, ensuring policy compliance and preparing travel expense reports.

• Assisted with HR tasks: maintaining personnel records, drafting contracts, and coordinating employee benefits and attendance.

• Acted as a liaison with internal teams and external partners, managing calls, inquiries, and documentation.

• Oversaw office operations and support staff to ensure smooth day-to-day functioning.