Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Irish Jarin

Irish Jarin

Dubai,United Arab Emirates

Summary

Dynamic and organised professional with a strong background in customer service and retail operations. Demonstrates exceptional skills in merchandise display creativity, visual display execution, and outstanding customer service. Proficient in POS systems, money handling, and adept at upselling and cross-selling techniques. Known for being a resilient team player with efficient time management abilities and the capacity to thrive under pressure. Career goals include advancing within the retail industry by leveraging expertise in customer engagement and operational efficiency.

Overview

20
20
years of professional experience

Work history

Dedicated Merchandiser

Dubai Dutyfree
Dubai, United Arab Emirates
2010.02 - Current
  • Ensured all customers were warmly greeted as they entered the shop.
  • Assisted customers with product selection for optimal satisfaction.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Prepared orders for customers with wrapped, bagged and boxed items.
  • Built strong relationships with regular customers for repeat business.
  • Accepted card, cash and cheque payments in POS

register system.

  • Request items for stock replenishment.
  • Received deliveries and shelved items.
  • Merchandised the shop according to brand planogram.
  • Maintained shop cleanliness and well organise.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Carried out back-of-house mainten
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.

F&B Hostess

Dubai International Hotel
Dubai, United Arab emirates
2006.02 - 2009.03
  • Enhanced guest experience by welcoming patrons warmly upon arrival.
  • Escorted all guests to their tables, providing detailed menu information when needed.
  • Handled customer queries and complaints, ensuring satisfaction.
  • Enhanced customer experience with attentive and friendly demeanour.
  • Maintained reception area stock of important forms and brochures.
  • Checked on guests to maintain food and service satisfaction.
  • Provided excellent customer service to ensure repeat

business.

  • Maintained a clean entrance area, creating an inviting atmosphere.

Education

Associate in Hotel and Restaurant Management -

University of Perpetual Help System Dalta
Las Piñas Metro Manila Philippines
06/2000 - 03/2002

Skills

  • Friendly and outgoing
  • Organised and efficient
  • Team player
  • Efficient time management
  • Resilient under pressure
  • Merchandise display creativity
  • Visual display execution
  • POS Systems
  • Outstanding customer service
  • Money handling
  • Upselling techniques
  • Cross-Selling proficiency

Languages

English
Fluent
Filipino
Native

Timeline

Dedicated Merchandiser

Dubai Dutyfree
2010.02 - Current

F&B Hostess

Dubai International Hotel
2006.02 - 2009.03

Associate in Hotel and Restaurant Management -

University of Perpetual Help System Dalta
06/2000 - 03/2002
Irish Jarin