Irshad Ahmad

• Managing the complete IT service solution for the company single-handedly, from purchase to delivery.
• Coordinated communication between stakeholders and project teams.
• Solely responsible for managing desktops and servers, network firewalls, CCTV, printers and plotters, EPBX, Active Directory, and Microsoft 365.
• Managed budgets and resource allocation for efficient project delivery.
• Maintain and monitor physical servers, storage systems, and virtualization platforms
• Administer Microsoft 365 services including Exchange Online, SharePoint, OneDrive, and Teams.

Project:

• Rixos Dubai Island Hotel & Residences - Dubai
• Mohammed Bin Zayed Hospital - Ajman.

• I worked on Microsoft 365 and on-prem for user and mailbox management.
• Managing desktops, servers, and storage.
• Good experience with virtualization and backup servers.
• Managed network infrastructure to ensure system reliability and performance.
• Provided technical support to staff for hardware and software issues.
• Manage backup solutions for both on-prem and cloud data.

Project:

• Bahrain International Airport Modernization Project
• King Khalid International Airport, Saudi Arabia

• Manage on-prem servers and Microsoft 365 services for performance, updates, and availability.
• Implement security policies including firewalls, MFA, antivirus, and data protection across systems.
• Administer networks (LAN/WAN, VPN, DNS/DHCP), and ensure secure cloud connectivity.
• Handle user accounts and access via Active Directory and Azure AD, including identity sync.
• Provide telecommunication support through Nortel (EPABX) System.
• Provide a server for sharing documents and an FTP server as well.

Project:

• New Doha International Airport Project, Doha, Qatar