Iryana Dmytriuk
Dubai
Summary
Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling, and merchandising. Able to manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Sales Assistant
Lindex AB
Lund , Sweden
08.2022 - 04.2023
- Greeted customers and offered assistance with selecting merchandise, finding accessories, and completing purchases.
- Accepted and processed cash, card, and mobile payments using POS systems.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
- Used product knowledge, sales abilities, and customer relations skills to drive substantial profit increases.
- Worked energetically to maintain efficient operations during peak trading hours.
- Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides.
Receptionist
Tagners Festvåningspersonal´
Lund, Sweden
01.2021 - 06.2022
- Answered many telephone calls per day, compiling detailed notes and promptly forwarding them as required.
- Delivered front-of-house duties in a warm and professional manner.
- Screened and verified visitor IDs, maintaining the security of personnel and office environment.
- Answered and helped resolve inquiries from clients, vendors, and the general public.
- Provided clerical support to company employees, including copying, emailing, and file management.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Restaurant Hostess
RESTAURANT “APRONS AND HAMMERS
Dubai
01.2017 - 01.2019
- Documented guest reservations and preferences, communicating changes to restaurant staff using UpMenu.
- Processed reservations and takeaway orders by phone, answered customer questions, and provided accurate waiting times.
- Produced and finalized bills and provided receipts to customers.
- Greeted guests and escorted to tables, minimizing wait times.
- Resolved guest and employee complaints, maintaining customer satisfaction and workforce effectiveness.
- Kept detailed payment records throughout shifts for cash and card payments.
Education
Bachelor of Arts - choreography
Pedagogical University of Ukraine
Poltava 09.2012 - 06.2016
High School Diploma - Languages Swedish and English literature
Komvux school
Sweden 01.2021 - 11.2022
Diploma - Socialstyrelsen Sverige
Lund kommun
Lund 01.2023 - 01.2023
Skills
- Customer assistance
- Excellent timekeeping
- Enthusiastic communicator
- Brand awareness
- Money handling
- Customer service oriented
- Face-to-face selling
- Outgoing and enthusiastic
Languages
English
Advanced
Ukrainian
Native
Russian
Native
Swedish
Advanced
Timeline
Diploma - Socialstyrelsen Sverige
Lund kommun
01.2023 - 01.2023
Sales Assistant
Lindex AB
08.2022 - 04.2023
Receptionist
Tagners Festvåningspersonal´
01.2021 - 06.2022
High School Diploma - Languages Swedish and English literature
Komvux school
01.2021 - 11.2022
Restaurant Hostess
RESTAURANT “APRONS AND HAMMERS
01.2017 - 01.2019
Bachelor of Arts - choreography
Pedagogical University of Ukraine
09.2012 - 06.2016
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