Isaac Gyebi

Experienced front office supervisor with three years of success in the UAE and Middle East aviation and hospitality sectors. Specializes in improving customer satisfaction through effective communication, building rapport, and resolving issues efficiently. Proficient in point-of-sale systems and skilled at optimizing front desk operations for seamless organizational functioning. Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in [Desired Position] role. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

• Achieved a20% increase in customer satisfaction through clear and courteous communication.
• Built rapport with90% of customers, resulting in a15% increase in customer loyalty.
• Efficiently resolved customer issues under pressure, maintaining professionalism.
• Prioritized tasks, leading to a30% increase in front desk efficiency.