ISAAC KAKU EKPOR MIEZAH
Sharjah,United Arab Emirates
Summary
Highly skilled professional with expertise in team building, problem solving, and quick decision making. Demonstrates exceptional ability to learn rapidly and adapt to new challenges. Proficient in computer literacy, email correspondence, and order processing. Adept at maintaining patience under pressure while delivering outstanding customer service and understanding e-commerce dynamics. Committed to achieving excellence through hard work and attentive listening to customers' needs.
Experienced logistics professional focused on streamlining supply chain operations and improving delivery times. Skilled in inventory management, route planning, and vendor coordination to enhance operational efficiency. Committed to ensuring timely and cost-effective logistics solutions.
Overview
6
6
years of professional experience
2020
2020
years of post-secondary education
Work history
Costumer service Executive
Aramex Emirates LLC
Dubai, United Arab Emirates
01.2022 - 11.2025
- Collaborated with Operation Executives to effectively introduce the innovative Hands-Free Shopping Service to customers.
- Managed the secure receipt and storage of customer shopping bags with utmost care.
- Assisted in packing and sealing shopping bags to maintain quality and integrity.
- Guaranteed timely delivery of shopping bags to enhance customer satisfaction.
- Conducted customer calls, promoting Hands Free Shopping Service.
- Handled high volume calls whilst maintaining professionalism and composure.
- Balanced multiple tasks simultaneously without compromising on quality of service.
- Performed administrative duties efficiently; this included managing schedules, organising files and drafting correspondence.
Store Keeper / Sales Personnel
Nesto Hypermarket
Dubai, United Arab Emirates
01.2020 - 01.2022
- Managed inventory operations, including loading and unloading, at Nesto Hypermarket to streamline logistical processes.
- Executed strategic marketing initiatives to drive sales, leveraging persuasive communication skills and market knowledge.
- Boosted sales through effective marketing strategies.
- Increased inventory efficiency with organized stocking methods.
- Enhanced customer experience with excellent service.
- Contributed to team goals with strong work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Education
Diploma - MARKETING AND MANAGEMENT
UNIVERSITY OF BUSINESS
GHANASkills
- Team building
- Problem Solving
- Quick decision making
- Fast learner
- Computer literate
- Hard working
- Email correspondence expertise
- Patience under pressure
- Customer service metrics
- Listening to customers' needs
- E-Commerce understanding
- Order processing
Custom Section
1039
Personal Information
- Title: Customer Service / Storekeeper
- Date of birth: 21 Jul 1993
- Nationality: Ghana
- Marital status: Single
Languages
English
French
Timeline
Costumer service Executive
Aramex Emirates LLC
01.2022 - 11.2025
Store Keeper / Sales Personnel
Nesto Hypermarket
01.2020 - 01.2022
Diploma - MARKETING AND MANAGEMENT
UNIVERSITY OF BUSINESS