ISHA SUNAR
PASSIONS GROUP
Dubai,United Arab Emirates
3
Languages
2
years of post-secondary education
5
years of professional experience
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Work history
CUSTOMER SERVICE CUM ACCOUNTS
1 Year 6 Months- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Carried out day-to-day duties accurately and efficiently.
DOCUMENTATION OFFICER
1 Year 7 Months- Coordinated closely with the legal team, ensured compliance in all official documentation,.
- Promoted secure storage practices for sensitive files of sensitive files in locked areas to ensure privacy,.
- Implemented secure backup systems, drastically reduced risk of information loss,.
- Enhanced the efficiency of administrative tasks through digitisation of paper records,.
RECEPTIONIST
1 Year 9 Months- Managed phone calls to ensure seamless communication across departments.
- Operated a multi-line telephone system to efficiently route incoming calls.
- Organised reception area to uphold a professional image for visitors.
Skills
Customer engagement
Sales target achievement
Advanced data management
Analytical thinking
Task prioritisation
Effective communication
Team collaboration
Negotiation techniques
Customer engagement confidence
Detail-oriented mindset
Education
Bachelor of Business Administration - Business Studies
LANGUAGES
English
Nepali
Hindi
Timeline
CUSTOMER SERVICE CUM ACCOUNTS
PASSIONS GROUP
2025.03 - CurrentRead More
DOCUMENTATION OFFICER
Empower Human Resources Management
2022.08 - 2024.03Read More
RECEPTIONIST
Classic tech Documentation
2021.06 - 2023.03Read More
Tribhuvan University
Bachelor of Business Administration from Business Studies
2021.03 - 2023.04Read More