ISHAQ KISITU
Roaster
Abu Dhabi
Summary
Reliable Coffee roaster skilled in fostering efficient and quality roasting operations by effectively operating and maintaining roasting equipment. Accustomed to accurately adjusting temperature and humidity levels to achieve exceptional coffee product results. Well-versed in sampling products at various stages to monitor quality. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
3
3
years of professional experience
1
1
Language
Work History
Roaster / Barista
Nowbl Cafe / Mastabah Roastery
Abu Dhabi
09.2021 - Current
- Educated staff on coffee bean characteristics, fostering a knowledgeable team capable of providing exceptional customer service.
- Provided excellent customer service by addressing inquiries about product details or brewing techniques promptly and professionally.
- Assisted management in developing marketing strategies based on customer feedback and industry trends.
- Developed new roast profiles to expand product offerings and meet customer preferences.
- Optimized roasting process for better flavor profiles and consistent product results.
- Improved equipment efficiency by performing regular maintenance, reducing downtime and production delays.
- Maintained clean and well-organized work environment to ensure safety and efficiency during the roasting process.
- Trained new employees on safe operation of roasting equipment, ensuring adherence to company guidelines and best practices.
- Monitored and updated inventory to reflect correct usage of raw materials and accurate storage of finished products.
- Checked raw materials against desired quality and quantity levels.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Reduced waste by implementing efficient roasting techniques and proper storage methods.
Senior Barista
Takumi Speciality Cafe
Abu Dhabi
11.2020 - 06.2021
- Maintained cleanliness of the work area and equipment to ensure compliance with health code regulations.
- Collaborated closely with team members to boost productivity during peak hours.
- Managed daily financial transactions accurately while minimizing discrepancies in revenue tracking.
- Conducted regular performance evaluations for fellow staff members to identify areas of improvement and support professional growth.
Education
Culinary Arts
Lubiri Secondary School
Kampala UgandaSkilled In Latte Art And Quality Control - Roasting And Barista
Roast Coffee Academy
Abu Dhabi 04.2020 - 09.2020
Skills
Production Planning
Packaging and Labeling
Temperature Monitoring
Quality Control Management
Roast Profile Development
Food Safety Compliance
Inventory Monitoring
Adaptability and Flexibility
Attention to Detail
Timeline
Roaster / Barista
Nowbl Cafe / Mastabah Roastery
09.2021 - Current
Senior Barista
Takumi Speciality Cafe
11.2020 - 06.2021
Skilled In Latte Art And Quality Control - Roasting And Barista
Roast Coffee Academy
04.2020 - 09.2020
Culinary Arts
Lubiri Secondary School