Ishaq Nsubuga
Dubai,UAE
Summary
I am a hardworking and passionate job seeker with strong organizational skills eager to secure a position in your company. Am ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
Sales Executive
Al Nahda Group, Documents clearing services
Dubai, UAE
09.2022 - Current
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Established and maintained positive, profitable client relationships through superb communication.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Achieved and exceeded sales targets in line with client growth across all products and services.
Waiter
Star Volga restaurant
Dubai, UAE
08.2021 - 07.2022
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Customer Service Representative
Carrefour hypermarket
Dubai, UAE
07.2020 - 06.2021
- Assisted customers with varying questions using product knowledge and service expertise.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Answered customer telephone calls promptly and improved on-hold wait times.
- Maintained excellent working relations with numerous external clients, providing timely quotes and shipping information.
Server Assistant
hilton Gardens Inn
Dubai, UAE
03.2018 - 05.2019
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
Graphic Designer
JETCO Computer services
kampala, uganda
01.2014 - 01.2017
- Liaised with external designers and printers to ensure deadlines were met and materials met strict quality standards.
- Oversaw design development from concept to completion, including branding graphics, print design and marketing collateral.
- Created corporate branding, designing cohesive looks from logos to letterheads.
- Developed engaging marketing and promotional materials to generate revenue and grow client bases.
Education
Higher National Diploma - Diploma in Business Administration
YMCA COMPREHENSIVE INSTITUTE
KAMPALA,UGANDA 02.2015 - 12.2017
Higher National Diploma - Diploma in Industrial Art and Design
KAMPALA INTERNATIONAL UNIVERSITY
KAMPALA,UGANDA 02.2013 - 12.2014
Skills
- Territory management
- Computer proficiency in word, excel, canva's,
- Service promotions
- Lead development
- Report writing skills
- Customer relations
- Market trends understanding
- Customer service
- Complex negotiations
- Internet and e-mail marketing
- Sales goal attainment
- Brand-building strategies
- Competitive and trend analysis
- Photoshop
- Relationship management
- Retail marketing
Languages
English
Fluent
Timeline
Sales Executive
Al Nahda Group, Documents clearing services
09.2022 - Current
Waiter
Star Volga restaurant
08.2021 - 07.2022
Customer Service Representative
Carrefour hypermarket
07.2020 - 06.2021
Server Assistant
hilton Gardens Inn
03.2018 - 05.2019
Higher National Diploma - Diploma in Business Administration
YMCA COMPREHENSIVE INSTITUTE
02.2015 - 12.2017
Graphic Designer
JETCO Computer services
01.2014 - 01.2017
Higher National Diploma - Diploma in Industrial Art and Design
KAMPALA INTERNATIONAL UNIVERSITY
02.2013 - 12.2014
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