Ishele Pinto
Dubai,UAE
Summary
Seasoned financial crime risk professional with 15+ years of experience in the Banking industry. Expert in developing and executing robust compliance frameworks, managing complex risk environments, and ensuring compliance with local regulatory requirements and internal policies. Adept in building strong stakeholder relationships and maintaining a culture of compliance and accountability.
Overview
19
19
years of professional experience
Work history
Senior Regional Manager, Compliance Oversight
HSBC
Dubai
12.2019 - 03.2025
- Lead the oversight of the AML and Sanctions programme for the region, ensuring compliance with all relevant laws & regulations as well as internal policies.
- Support the Regional Head of Financial Crime and MLRO with key regulatory obligations (e.g., management of Formal Orders and Law Enforcement Enquiries, Targeted Financial Sanctions) and reporting (e.g. AML Returns, etc) and lead any regulatory Thematic Reviews or Examinations.
- Stay updated on regulatory trends and emerging financial crime risks to ensure the Bank's financial crime compliance framework remains robust and fit for purpose.
- Produce the regional level Risk Maps for AML and Sanctions, and review and challenge the country Risk Map submissions.
- Manage key submissions to governance forums including the Regional FC Management Committee, Group AML Management Committee, Regional Risk Managment Meeting, Board Risk Committee, etc.
- Promote a strong learning culture, and collaborate with Group and Regional teams to enhance the capabilities of compliance professionals in the region to achieve effective and efficient risk management
Senior Regional Manager, Financial Crime Risk Analysis
HSBC
Dubai
03.2018 - 12.2019
- Led the execution of the annual Enterprise Wide Risk Assessment (EWRA) exercise for the MENAT region.
- Led the preparation of the annual MENAT EWRA summary reports and presented results to senior regional management through relevant governance forums and Board Meetings.
- Identified opportunities for simplification in the EWRA exercise and worked with global stakeholders to implement enhancements
- Collaborated with the countries on the annual CEO attestation process, to ensure the outcomes of the EWRA were being adequately considered.
- Provided guidance on the financial crime risk management framework to the Business and Regional/Country Compliance Leads.
- Maintained holistic oversight of financial crime risk related issues for the region.
Manager, Financial Crime Risk & Strategy
HSBC
Dubai
05.2015 - 03.2018
- Managed the annual execution of the EWRA for the MENAT region, and centrally supported countries with data collection, analysis and insights for the exercise
- Reported MENAT EWRA results to senior management in the financial crime function, business via relevant governance forums
- Supported the Regional Head in the delivery and closure of the Risk Appetite & Risk Assessment work stream for the Operational Effectiveness Exercise
- Assisted with the analysis of Risk Appetite Statement data and preparation of periodic reports
- Maintained holistic regional view of all financial crime risk issues in the region
- Provided temporary cover for the HSBC Private Bank entity in the Dubai International Financial Centre
Manager, AML & Sanctions Compliance
HSBC
Dubai
04.2013 - 05.2015
- Provided subject matter expert advice and guidance on the Global AML & Sanctions Policy and regulatory requirements to the Business
- Reviewed cases with potential sanctions exposure and collaborated with the business to appropriately manage identified risks.
- Informed and escalated material risks and breaches of Regulatory and/or Policy requirements to Senior Management.
- Streamlined processes to effectively monitor and track customer and transaction sanctions risk approvals
- Reviewed and approved Special Category Customers across the businesses.
- Reviewed and reported potentially high risk cases to the Reputational Risk Committee
- Provided guidance to business on risks and potential exposure related to customer account opening and transactional activity
Credit Risk MI Manager (transition role)
HSBC
Dubai
10.2012 - 04.2013
- Nominated Credit Risk representative and key contact for the transition of the Lloyds TSB business to HSBC
- Prepared and shared management information relating to customer and employee debt collections for the Lloyds TSB business
Portfolio Analyst, Corporate & Retail Credit Risk
Lloyds TSB
Dubai
09.2011 - 10.2012
- Prepared governance packs - Conduct Committee, Dubai Credit Risk Committee, Corporate & Retail Lending Forum
- Monitored and reported country, sector and corporate limits
- Monitored the property market prices and performed impact analysis on the banks mortgage portfolio
- Appointed Credit Learning Champion to promote learning initiatives and instill a learning culture
Account Services & Loans Supervisor
Lloyds TSB
Dubai
03.2008 - 09.2011
- Managed team workflow and performance reviews
- Performed quality control and testing of account opening and lending applications
- Investigated potential operational losses and ensured timely escalation of breaches
- Completed periodic MI reporting - Weekly Team Performance, Daily Central Bank Reporting, Daily Cost of Funds Reporting
Other roles in Banking Operations
Lloyds TSB
Dubai
06.2006 - 02.2008
Education
Specialist Certificate-FC Risk in Cryptocurrencies -
ICA
Certified Anti-Money Laundering Specialist -
ACAMS
Several financial crime related certifications -
ACAMS and ICA
Lean Certified -
Cardiff Business School
Level I CFA -
CFA Institute
Bachelor of Business Administration - Finance and Marketing
The American University in Dubai
Timeline
Senior Regional Manager, Compliance Oversight
HSBC
12.2019 - 03.2025
Senior Regional Manager, Financial Crime Risk Analysis
HSBC
03.2018 - 12.2019
Manager, Financial Crime Risk & Strategy
HSBC
05.2015 - 03.2018
Manager, AML & Sanctions Compliance
HSBC
04.2013 - 05.2015
Credit Risk MI Manager (transition role)
HSBC
10.2012 - 04.2013
Portfolio Analyst, Corporate & Retail Credit Risk
Lloyds TSB
09.2011 - 10.2012
Account Services & Loans Supervisor
Lloyds TSB
03.2008 - 09.2011
Other roles in Banking Operations
Lloyds TSB
06.2006 - 02.2008
Specialist Certificate-FC Risk in Cryptocurrencies -
ICA
Certified Anti-Money Laundering Specialist -
ACAMS
Several financial crime related certifications -
ACAMS and ICA
Lean Certified -
Cardiff Business School
Level I CFA -
CFA Institute
Bachelor of Business Administration - Finance and Marketing
The American University in Dubai
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