Summary
Overview
Work history
Education
Skills
Additional Information
Languages
Accomplishments
Writer
Timeline
Generic
Ishrat  Jahan

Ishrat Jahan

Sharjah,UAE

Summary


  • Strong "can do" attitude and a positive mindset to excel in a fast-paced airport environment.
  • Exceptional communication and interpersonal skills to engage with passengers and provide outstanding customer service.
  • Volunteer teaching experience for three years, showcasing dedication, patience, and the ability to work with diverse individuals.
  • Adept at handling challenging situations and resolving conflicts with professionalism and empathy.
  • Detail-oriented and highly organized, ensuring efficiency and accuracy in all tasks.
  • Ability to work well under pressure and adapt to changing circumstances.
  • Technologically savvy with proficiency in using airline software and computer systems.
  • GEN Z with a deep understanding of the needs and preferences of the current generation.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work history

JUNIOR SECTION TEACHER

Ibn Seena English High School
Sharjah, UAE
11.2022 - Current
  • Identified key Learning Objectives (LO)s and provided lesson breakdown to set expectations.
  • Cooperated with other staff members to share, maintain and make best use of resources and facilities.
  • Promoted child welfare and wellbeing by following safeguarding principles and best practices.
  • Alerted pastoral teams of concerns about particular students to offer appropriate support.
  • Minimised Teacher Talking Time (TTT) to maximise student engagement and interaction.
  • Maintained bright and engaging learning space to stimulate learning, participation and engagement.
  • Planned and conducted periodic assessments to monitor student progress, marking tests quickly and providing detailed individual feedback.

ASSISTANT SUPERVISOR JUNIOR SECTION

Ibn Seena English High School
Sharjah
08.2022 - 11.2022
  • Highly motivated and growth-oriented professional with a focus on administration. Actively participated in professional development programs to expand knowledge and expertise. Successfully mentored junior section teachers, improving team productivity and fostering a collaborative environment. Ensured smooth operations through efficient actions, optimizing workflows, and minimizing disruptions. Strategically managed staff schedules, maximizing productivity and workload balance. Proven track record of enhancing parent retention and satisfaction by consistently delivering top-quality service. Motivated and supported the team through hands-on assistance, instruction, coaching, and fostering a positive work environment. Meticulously maintained documentation and records to comply with policies and regulations.

JUNIOR SECTION TEACHER

Ibn Seena English High School
SHARJAH, UAE
08.2021 - Current
  • Promoted child welfare and wellbeing by following safeguarding principles and best practices.
  • Liaised with students, parents and teaching staff to offer holistic support catering to different student needs.
  • Alerted pastoral teams of concerns about particular students to offer appropriate support.
  • Established and enforced classroom rules in line with school behavioural policy.

Retail Sales Assistant

AL MALMAS LATHE WORKSHOP
SHARJAH, UAE
01.2021 - 08.2021
  • Meet and greet customers.
  • Fulfilling customer needs to
  • Ensure customer satisfaction.
  • Assist in customer complaints
  • Order inquiry
  • Support customers with helpful information
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Built lasting relationships with clients through customer service interactions.
  • Fostered positive relationships with customers to enhance loyalty and retention.

Education

BBA - BACHELOR OF BUSINESS ADMINISTRATION

LONDON AMERICAN CITY COLLEGE
Sharjah
09.2022 -

Diploma of Higher Education - BUSINESS STUDIES

INTERNATIONAL COLLEGE OF LAW, BUSINESS ETC
AJMAN
05.2021 - 11.2021

O levels - COMMERCE

IBN SEENA ENGLISH HIGH SCHOOL
Sharjah

Skills

  • MS word
  • MS excel
  • PowerPoint
  • Research
  • Ms Access
  • Lesson planning expertise
  • Project-based learning
  • Response-to-intervention understanding
  • Public speaking expert
  • Instructional technology
  • Academic performance evaluations
  • Hands-on learning
  • Professional development
  • Common core standards
  • Instructional design
  • Differentiated instruction
  • Child development specialist
  • Tutoring experience
  • Quality education
  • Educational leadership
  • Behavioural disorders knowledge
  • Schedule creation and maintenance
  • School district guidelines comprehension
  • Learning assessments
  • Student engagement
  • Academic performance reporting
  • Interactive classroom instruction
  • Organizational ability
  • Curriculum development
  • Pastoral care
  • College preparation
  • Educational research
  • Verbal crisis prevention intervention
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Exceptional customer service skills
  • Detail-oriented and organized
  • Ability to work well in a team
  • Proficient in using airline software and computer systems
  • Multilingual

Additional Information

  • Ghubaiba

Languages

Bengali
Native
English
Native
Hindi
Fluent
Urdu
Fluent
Arabic
Fluent

Accomplishments

  • Supervised team of 30 staff members.
  • Collaborated with team of 3 section in the development of students.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • A natural team player who loves writing.
  • Social Media influencer
  • Resolved product issue through consumer testing.
  • Lead a panel, Debate team as a child.
  • A poet who has written 4 Poetry booklets.

Writer

 My poetry is deeply inspired by the beauty and complexity of human emotions. I find that exploring my own experiences and observations allows me to connect with others on a deeper level and convey universal themes .

 I gravitate towards free verse, as it gives me the freedom to experiment with language and imagery. Themes of self-discovery, resilience, and the power of human connection are prevalent in my poetry. I strive to capture raw emotions and evoke vivid imagery through my words. 

Timeline

JUNIOR SECTION TEACHER

Ibn Seena English High School
11.2022 - Current

BBA - BACHELOR OF BUSINESS ADMINISTRATION

LONDON AMERICAN CITY COLLEGE
09.2022 -

ASSISTANT SUPERVISOR JUNIOR SECTION

Ibn Seena English High School
08.2022 - 11.2022

JUNIOR SECTION TEACHER

Ibn Seena English High School
08.2021 - Current

Diploma of Higher Education - BUSINESS STUDIES

INTERNATIONAL COLLEGE OF LAW, BUSINESS ETC
05.2021 - 11.2021

Retail Sales Assistant

AL MALMAS LATHE WORKSHOP
01.2021 - 08.2021

O levels - COMMERCE

IBN SEENA ENGLISH HIGH SCHOOL
Ishrat Jahan