Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic
Ishwori Pudasaini

Ishwori Pudasaini

Dubai,UAE

Summary

Accomplished professional with expertise in scheduling production and fresh food merchandising, dedicated to enhancing product ordering efficiency and waste reduction strategies. Demonstrates proficiency in stock rotation techniques and HACCP principles, ensuring health and safety compliance alongside quality control. Skilled in staff training and team leadership, fostering a collaborative environment that prioritizes visual merchandising creativity and food presentation aesthetics. Committed to advancing supply chain understanding while maintaining rigorous quality control procedures, aiming to drive excellence in produce knowledge and food hygiene standards.

Overview

13
13
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Produce Head - Fresh Food

Spinneys Dubai LLC
Dubai, UAE
01.2022 - Current
  • Organized regular inventory checks for accurate stock management.
  • Managed waste reduction initiatives, resulting in significant sustainability improvements.
  • Conducted regular training sessions to improve staff knowledge about produce handling and storage procedures.
  • Handled customer complaints professionally, restoring trust in our service.
  • Improved product quality by implementing rigorous inspection procedures.
  • Optimized storage methods which extended shelf life of fresh produce.
  • Maintained high standards of cleanliness for food safety compliance.
  • Prioritized health and safety procedures, ensuring all policies were adhered to by staff members.
  • Introduced seasonal produce displays to enhance store aesthetics.
  • Led a team of staff, fostering a positive work environment.
  • Oversaw business staffing and training, building successful, customer-focused team.

Customer service - Fresh Food Produce Department

Spinneys Dubai LLC
Dubai, UAE
05.2012 - Current
  • Balanced multiple tasks simultaneously without compromising on quality of service.
  • Coordinated with other departments for efficient problem resolution.
  • Maintained cleanliness for a hygienic shopping environment.
  • Collaborated with team members to enhance work efficiency.
  • Managed inventory levels, avoiding overstock or shortages.
  • Assisted customers to provide excellent service.
  • Monitored temperature controls, preserving produce freshness and quality.
  • Promoted customer loyalty with exceptional communication skills.
  • Helped maintain produce department layout according to planograms.
  • Organised product displays for optimal merchandising.
  • Ensured fresh produce availability by restocking shelves regularly.
  • Helped in reducing shrinkage through vigilant monitoring of products.
  • Checked product quality to maintain high store standards.
  • Provided prompt assistance, enhancing customer satisfaction rates.
  • Maintained a safe, neat and clean working environment at all times.
  • Monitored refrigeration, freezer and cooling areas to ensure proper functioning and reported any issues to supervisor.
  • Completed prep work on pre-packaged vegetables and fruits.
  • Pleasantly greeted customers and provided prompt and courteous service at all times.
  • Cleaned and sanitised all work surfaces and equipment in accordance with company guidelines.

Education

High School Diploma - HSEB

National Integrated College
Nepal
05.2006 - 04.2008

Skills

  • Scheduling production
  • Fresh food merchandising
  • Waste reduction strategy
  • Food presentation aesthetics
  • Product ordering efficiency
  • Stock rotation techniques
  • HACCP principles knowledge
  • Produce knowledge
  • Supply chain understanding
  • Health and Safety Compliance
  • Quality Control
  • Staff training
  • Team Leadership
  • Quality control procedures
  • Food Hygiene Certification
  • Visual merchandising creativity

Languages

English
Fluent
Hindi
Fluent
Nepali
Native

Certification

SPINNEYS DUBAI LLC

Basic Food Hygiene Training Course - 12th July, 2012

Customer Service Training, Phase 2 - 22nd Aug, 2012 & 2018

Customer Service Training, Phase 4 - 6th Aug, 2013

Basic Food Hygiene - 8th Aug, 2018

HACCP - Food Safety Level 1 - 1st Sept, 2020

COSHH and Product Awareness Training - 19th July, 2021 & 2024

HACCP - Food Safety Level 2

Person in Charge - Advanced (PIC) - Distinction

Timeline

Produce Head - Fresh Food

Spinneys Dubai LLC
01.2022 - Current

Customer service - Fresh Food Produce Department

Spinneys Dubai LLC
05.2012 - Current

High School Diploma - HSEB

National Integrated College
05.2006 - 04.2008

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Ishwori Pudasaini