Summary
Overview
Work History
Education
Skills
Software
Work Availability
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Hi, I’m

Islam Ibrahim

EXECUTIVE DIRECTOR PROPERTY MANAGEMENT
Dubai

Summary

Industrious Property Manager offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership. Experienced Residential Property Manager with background leading daily activities for income-producing real estate. Practiced at identifying and meeting residents' needs. Successful at raising occupancy rates by securing long-term tenants. Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

12
years of professional experience
2
Language

Work History

KHJ PROPERTY MANAGEMENT LLC
Dubai

Property Manager
01.2018 - Current

Job overview

    • Assigned for all properties in Dubai and Sharjah in order to make sure smooth running of complete property management processes for portfolio
    • Directed property management program by determining requirements, planning for material equipment replacement and implementing quality
    • Control oversight
    • Responsible for keeping records of complete history of units, negotiations upon renewals and weekly/monthly reporting
    • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
    • Developed, reviewed and submitted property operating and capital budgets
    • Responsible for managing more than 600 residential units, villas, offices and retail shops with reference to all matters related to tenancy and maintenance
    • Introduced prospective tenants to types of units available and performed tours of premises
    • Trained and motivated leasing staff during bi-monthly trainings
    • Liaising with agents to lease out vacant apartments as soon as possible
    • Evaluated and recommended changes in rental pricing strategies to remain competitive in market
    • Negotiating with existing tenants for rents for next year while making sure that standard policies and procedures are followed
    • Making sure that guidelines of RERA (Real Estate Regulatory Agency –
    • Land Department) are always followed
    • Coordinating with Facilities Management department to ensure fast rectification of any maintenance requests that are received from tenants
    • Conducting property inspections and handovers of property to new tenants, and handover of property from tenant at time of vacating
    • Processing of Final Settlements of tenants who have vacated properties
    • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services
    • Set policies and procedures for training, coaching, counseling, and career development for staff
    • Maintain administrative staff by recruiting, selecting, orienting, and training employees
    • Handled disciplinary actions, performance appraisals and terminations of company staff.

Al Khaja Real Estate
Dubai

Administrative Manager
08.2015 - 11.2018

Job overview

  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Trained and motivated leasing staff during bi-monthly trainings.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Maintained sufficient number of units market-ready for lease.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets
  • Managed more then 30 employees with continuous coaching and mentoring

LINES & COLORS INTERIOR DECORATION
Dubai

Administrative Manager
10.2013 - 08.2015

Job overview

    • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
    • Plan, coordinate and manage all administrative procedures and systems
    • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
    • Prepared annual budgets with controls to prevent overages
    • Maintain administrative staff by recruiting, selecting, orienting and training employees
    • Supervise clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees
    • Set policies and procedures for training, coaching, counseling and career development for staff
    • Initiate and coordinated goals, deadlines, and projects for department
    • Develop and implemented policies and procedures to improve operations and function of department
    • Monitor and procure needed supplies for office, reception, mailroom, and kitchen
    • Supervise maintenance and repair of machinery & equipment
    • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
    • Evaluated suppliers to maintain cost controls and improve operations
    • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance
    • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
    • Trained employees in company and regulatory compliance requirements to promote conformance
    • Completed Monthly payroll for 34 employees

SMAT RESTAURANT & CAFE
Dubai

Public Relations Officer
05.2011 - 10.2013

Job overview

  • Visas/work Responsible for coordinating and liaising between company and Government organizations / authorities and provide key inter-face between two
  • Respond effectively to demands of businesses, employees and their families to assist them on all government related services
  • Provide quick, efficient and reliable services for all government related jobs such Employment Permits, Entry Visas, Medical Examinations, miscellaneous jobs related to Immigration, Ministry of Labor & Consulates, and Business Licenses of company and its group, adhering to regular amendments in rules and regulations within very short notices
  • Obtain new employment visas/work permits for all expatriate employees
  • Monitor and renew more then 25 residence permits
  • Facilitate obtaining and renewal of Expatriates passports for employees and dependents
  • Facilitate and follow-up cancellation of visas for employees and dependents
  • Facilitate complex medical / police procedures on event of death of any employee or next to kin
  • Provide expert advice to business and employees on all visa formalities and all other Government related procedures
  • Accountable in maintaining accurate records for all above services.

Education

O.P. Jindal Global University
India

MBA from Business Analytics
2022.06 - Current (2 years & 10 months)

University Overview

Essentials of Becoming A, Property Finder - Dubai , UAE

Duke University
Durham,USA

Course from Business Metrics Data Driven Companies
01.2022 - 07.2022

University Overview

Michigan University
Michigan, USA

Course from Negotiation Essential Strategies And Skills
03.2022 - 07.2022

University Overview

Dubai Real Estate Institute
Dubai,UAE

Master Training Program from Ejari Program
01.2019 - 02.2019

University Overview

Beirut Arab University
Alexandria,Egypt

BBA from Mass Communication
09.2006 - 06.2010

University Overview

National Private School
Sharjah,UAE

High School Diploma
01.2003 - 01.2006

University Overview

Skills

Property management

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Software

Microsoft Word

Microsoft Excel

Microsoft powerpoint

Microsoft outlook

Ejari

Availability
See my work availability
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Quote

Keep on going, and the chances are that you will stumble on something, perhaps when you are least expecting it. I never heard of anyone ever stumbling on something sitting down.
Charles F. Kettering

Timeline

Michigan University
Course from Negotiation Essential Strategies And Skills
03.2022 - 07.2022
Duke University
Course from Business Metrics Data Driven Companies
01.2022 - 07.2022
Dubai Real Estate Institute
Master Training Program from Ejari Program
01.2019 - 02.2019
Property Manager
KHJ PROPERTY MANAGEMENT LLC
01.2018 - Current
Administrative Manager
Al Khaja Real Estate
08.2015 - 11.2018
Administrative Manager
LINES & COLORS INTERIOR DECORATION
10.2013 - 08.2015
Public Relations Officer
SMAT RESTAURANT & CAFE
05.2011 - 10.2013
Beirut Arab University
BBA from Mass Communication
09.2006 - 06.2010
National Private School
High School Diploma
01.2003 - 01.2006
O.P. Jindal Global University
MBA from Business Analytics
2022.06 - Current (2 years & 10 months)
Islam IbrahimEXECUTIVE DIRECTOR PROPERTY MANAGEMENT