Isma Tumusiime
ABUDHABI
Summary
Proficient Electrical and CCTV Technician with a proven track record at Falcon Eye Technology, excelling in system troubleshooting and technical support. Recognized for enhancing security measures and reducing downtime through meticulous installation and repair. Strong problem-solving skills complemented by a commitment to workplace safety and operational efficiency.
Overview
13
13
years of professional experience
Work History
Kitchen Technician
The Recipe Kitchen
06.2024 - Current
- Conducted routine maintenance checks to ensure equipment functionality and safety.
- Reduced operational disruptions, resolving technical issues swiftly.
- Evaluated equipment needs for recommending upgrades.
- Conducted inspections to ensure compliance with safety standards.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Electrical Technician
Adnoc
01.2020 - 06.2023
- Installed electrical conduit and wiring for power, controls, and lighting.
- Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
- Tested wiring and other system parts for electrical flow and function.
- Installed electrical wiring through conduits and holes in both flooring and walls.
- Maintained detailed records of all repairs, maintenance tasks, and inventory for accurate tracking purposes.
- Installed, adjusted and calibrated electrical equipment and instrumentation to maintain proper performance.
- Inspected equipment for defects and safety hazards and completed necessary repairs.
- Connected electrical systems to external power sources and programmed automated control systems to protect equipment from high voltage.
- Assisted in new equipment installations, guaranteeing proper setup and optimal performance.
- Conducted comprehensive inspections of electrical systems to identify potential issues before they escalated.
- Safeguarded personnel and equipment by adhering to strict safety protocols during all tasks.
Electrical and CCTV Technician
Falcon Eye Technology
02.2017 - 12.2019
- Ensured safe work environments through strict adherence to safety protocols while installing or repairing electrical and CCTV equipment.
- Reduced system downtime by diligently maintaining and troubleshooting existing electrical and CCTV installations.
- Maximized system reliability through thorough testing procedures both pre-implementation phase as well as post-installation monitoring phase.
- Delivered high-quality results with meticulous attention to detail in the installation of complex electrical circuits and surveillance systems.
- Installed and tested components and wirings on intrusion detection systems, access control systems, and closed-circuit televisions.
- Stayed up-to-date on industry trends, advancements in technology, and emerging best practices through continuous professional development activities.
- Enhanced security measures by designing and implementing comprehensive electrical and CCTV systems for various clients.
- Identified electrical security deficiencies and offered recommendations for solutions.
- Improved client satisfaction by providing timely and effective customer support for all technical issues related to electrical and CCTV systems.
- Provided consultation services to clients on best practices for maintaining electrical and CCTV systems in optimal working condition.
- Responded to maintenance calls and troubleshot devices.
- Maintained accurate records of customer service calls and inputted all information into company's database.
Electric Meter Technician
Megger Technical Services Limited
02.2012 - 12.2016
- Facilitated the timely completion of projects by efficiently managing work schedules and prioritizing tasks based on urgency.
- Enhanced team collaboration by actively participating in regular meetings, providing input on process improvements, and sharing best practices.
- Performed monthly meter tests to determine functionality and reliability.
- Utilize GPS technology to locate customers accurately and avoid delays.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Trained new meter readers to apply best practices and comply with safety procedures.
- Repaired non-functioning meters and tested to verify operational status.
- Educated customers to provide information on energy conservation techniques.
- Increased safety awareness by conducting regular safety briefings and trainings for team members on proper handling of electrical equipment.
- Maintained accurate records of all completed jobs, including meter readings, repairs, replacements, and customer interactions.
Education
Certificate - Cisco Certified Network Associate
AIMS TRAINING CENTER
Abudhabi 04.2018
Diploma - Electric Engineering
BUGANDA LOYAL INSTITUTE OF BUSINESS AND TECHNOLOGY
UGANDA 12.2010
Skills
- Technical support
- Equipment maintenance
- System troubleshooting
- Problem resolution
- Repair techniques
- Installation procedures
- Safety protocols
- Inventory management
- Hardware installation
- Network configuration
- Time management
- Technical expertise
- System upgrades
- Technical training
- Problem-solving
- Technical accuracy
- Workplace safety
- Installation and repair
- Electrical repair
- Operation Monitoring
- Field service
- Work order management
Timeline
Kitchen Technician
The Recipe Kitchen
06.2024 - Current
Electrical Technician
Adnoc
01.2020 - 06.2023
Electrical and CCTV Technician
Falcon Eye Technology
02.2017 - 12.2019
Electric Meter Technician
Megger Technical Services Limited
02.2012 - 12.2016
Certificate - Cisco Certified Network Associate
AIMS TRAINING CENTER
Diploma - Electric Engineering
BUGANDA LOYAL INSTITUTE OF BUSINESS AND TECHNOLOGY
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