Summary
Overview
Work History
Education
Skills
Certification
Interests
Work Availability
Additional Information
Timeline
Ismaeil Abbas Al-Khoori

Ismaeil Abbas Al-Khoori

Head Of Attorney General's Technical Office
Abu Dhabi,United Arab Emirates
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

I embarked on my career journey at the age of nineteen, in the Attorney General Office at the Abu Dhabi Judicial Department. At the time it was a big opportunity, working and studying in parallel. I didn't know what to expect, but I knew I wanted to make a difference. By the age of twenty-four, I've been entrusted with the role of Head of the Attorney General's Technical Office, where people are at the heart of what we do. In all honesty, the service of people is the DNA of the UAE, and it honors me to serve my nation in this capacity for twelve years. The justice sector is one with huge responsibilities; it is a critical area that deals with complex cases that require diligence and honesty. Diligence, because every detail makes a difference. Honesty, because our integrity and accountability impacts people's lives. And thus, I have throughout my years learnt that true success and accomplishment is achieved when these two values come together. It is best represented in the smiles of relief on people's faces. This is of course, contingent that compliance, ethics and justice is upheld to the highest standards. There can never be any exceptions made when it comes to the rule of law. Outside of work, I am an entrepreneur and business owner of a restaurant. This is when I fully unleash my creativity in marketing and fully embrace my Business background.

Overview

2
2
Languages
9
9
Certificates
20
20
years of post-secondary education
13
13
years of professional experience

Work History

Head of Technical Office

Attorney General Office
Abu Dhabi
08.2014 - Current
  • Monitored and managed the Attorney General Technical Office.
  • Monitored and managing employees and staff with all HR and financial duties.
  • Investigated criminal, employees and Very Important Personnel cases with Senior Chancellors and high authority.
  • Advised on legal techniques, case management and customer service support.
  • Building cases and managing the workflow.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Trained employees on work ethics, legal investigations, new systematic software and programs.
  • Trained employees to work with executives and senior management.
  • Generated and prepared case and statistical reports.
  • Arranged corporate and office conferences for company employees and guests.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Conducted orientation sessions and organized on-the-job training for new staff.
  • Coordinated ongoing technical training and personal development classes for staff members.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.

Secretary of Investigation

Attorney General Office
Abu Dhabi
09.2010 - 06.2014
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Applied performance data to evaluate and improve operations.
  • Marked off crime scenes and controlled access to protect evidence from tampering or loss.
  • Identified and resolved staff and organizational issues.
  • Collected witness statements and identified persons of interests.
  • Trained team members on agency processes, court procedures and investigation strategies.
  • Gathered facts from interviews of suspects, witnesses and complainants.
  • Preserved all evidence for court hearings and checked integrity of individual pieces.
  • Investigated complaints brought by members of community by conducting interviews and compiling evidence.

Data Analyst

Attorney General Office
Abu Dhabi
08.2008 - 09.2010
  • Compiled data and reviewed information for accuracy prior to input.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Added documents to file records and created new records to support filing needs.
  • Sent completed entries to Chancellors for evaluation and final approval.
  • Monitored database updates and verified for correctness.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.
  • Identified data entry errors and reported to necessary departments.
  • Verified accuracy of data before transcribing.
  • Executed data verification to detect errors.
  • Studied systematic data to determine optimal targets, competitor offerings and tactics for persuasion.
  • Recorded data in software databases, streamlining analysis procedures for efficiency and accuracy.
  • Worked closely with all development departments to create and maintain the best database system.
  • Identified appropriate customer service channels for campaigns.

Retail Banking Operation Summer Course

Abu Dhabi Islamic Bank
Abu Dhabi
08.2007 - 10.2007
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Conducted research, gathered information from multiple sources and presented results.

Education

Bachelor of Business Administration - International Business, Sharjah

Skyline University College, Sharjah
01.2012 - 11.2014
  • Majored in international business.
  • Cross cultural communications.
  • Critical thinking and problem solving.
  • Logistics and supply chain managements.
  • Marketing and perspectives managements.
  • Elected Captain of operation team.
  • Professional development completed in ADJD.

Diploma in Human Resource - Human Resource at Emirates Colleges of Technology

Emirates Colleges Of Technology, Abu Dhabi
09.2009 - 06.2011
  • Majored in Human resource.
  • Marketing and finance courses.
  • Information technology and business mathematics.

High School Diploma -

Al Worood Private School, Abu Dhabi
01.1992 - 01.2006
  • Graduated from American System with Distinction (93%)

Certified Joint Logistics Combat Medic -

UAE Armed Forces
01.2016 - 01.2017

Skills

    Leadership

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Certification

Future UAE Plan 2071 - Time Forward

Interests

Harley Davidson - I ride a Bagger

Padel Tennis - I'm always on the winning side

BBQ Pitmaster - I know my meat

Reading - I enjoy the journey in a book

Video games - many don't realize it's all strategy

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information

I'm the co-founder of Seven Dawgs (hotdog joint)

Timeline

The Art of Managing your Team

03-2020

Future UAE Plan 2071 - Time Forward

09-2019

Certified - ADJD Systematic Oracle

03-2019

Cyber Security

07-2018

Key Performance Indicators Management System KPIS

05-2017
UAE Armed Forces - Certified Joint Logistics Combat Medic,
01.2016 - 01.2017
Head of Technical Office - Attorney General Office
08.2014 - Current

ISO 9001 Program

06-2014

Art of Dealing with Managers and Employees

05-2013

Excellence in Customer Service

07-2012
Skyline University College - Bachelor of Business Administration, International Business, Sharjah
01.2012 - 11.2014

The Art of Dealing with Managers and Employees

01-2011
Secretary of Investigation - Attorney General Office
09.2010 - 06.2014
Emirates Colleges Of Technology - Diploma in Human Resource , Human Resource at Emirates Colleges of Technology
09.2009 - 06.2011
Data Analyst - Attorney General Office
08.2008 - 09.2010
Retail Banking Operation Summer Course - Abu Dhabi Islamic Bank
08.2007 - 10.2007
Al Worood Private School - High School Diploma,
01.1992 - 01.2006
Ismaeil Abbas Al-KhooriHead Of Attorney General's Technical Office