Summary
Overview
Work history
Education
Skills
Languages
Work availability
Timeline
Barista
Ismail  Agaba

Ismail Agaba

Dubai ,Uae

Summary

Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Barista knowledgeable in all aspects of coffee shop operations including impeccable customer service, staff management, supply ordering and creating a warm, welcoming environment.

Experienced Barista with wide range of coffee and tea knowledge. Successfully serves customers in high-traffic coffee shops. Superior customer service skills and commitment to product quality and operational efficiency.

Overview

2
2
years of professional experience

Work history

Barista

Frican hotel
Kampala , Uganda
2024.01 - 2025.03
  • Offered personalised beverage recommendations, enhancing customer rapport.
  • Delivered exceptional service to customers for their enjoyment and comfort.
  • Maintained cleanliness of café area whilst preparing orders.

Waiter/barista

East zone restaurant
Kampala , Uganda
2022.10 - 2024.01
  • Enhanced customer satisfaction by promptly attending to queries and requests.
  • Managed table settings for optimal dining experience.
  • Worked collaboratively with kitchen staff for efficient service delivery.

Education

A-Levels - Arts Education

High school
Wakiso
2016-03

Skills

  • Knowledge of coffee beans
  • Latte artistry
  • Food safety regulations
  • Beverage presentation
  • Coffee grinding techniques
  • Milk steaming and frothing
  • Speciality coffee brewing
  • Fruit smoothie preparation
  • Patience and tolerance
  • Heating and frothing milk

  • Efficient work pace

Languages

English
Upper intermediate
B2

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Barista

Frican hotel
2024.01 - 2025.03

Waiter/barista

East zone restaurant
2022.10 - 2024.01

A-Levels - Arts Education

High school
Ismail Agaba