Ismail Alobeidli

• Security & User Access Management: Manage system access control, security groups, and user permissions based on job roles.
• Data Validation & Accuracy: Perform regular system audits and data integrity checks to ensure compliance and accuracy.
• Database Queries & Reporting: Run and execute structured queries to identify system discrepancies and generate performance reports.
• System Migration Support: Assist in migrating data from Maximo to SAP in collaboration with HQ.
• Maintenance Module Management: Ensure efficient usage of Maintenance, Finance, SWO, and Contracts modules in SAP.
• Incident Investigation & RCA (Root Cause Analysis): Analyze and resolve user-reported issues, conduct RCA for system errors.
• Collaboration with Cross-Functional Teams: Work with procurement, operations, and maintenance teams for system updates.
• Training & Knowledge Sharing: Conduct training and awareness sessions for end-users on system functions and issue resolution.
• Workflow Reassignments & Process Optimization: Support manpower movements and workflow adjustments across teams.
• e-PTW & HSE Compliance: Assist in ensuring electronic Permit-to-Work (e-PTW) compliance and coordination with HSE teams.
• Ad-Hoc Report Development: Generate and analyze ad-hoc reports for performance tracking and operational improvements.
• System Maintenance & Performance Monitoring: Conduct routine database maintenance, system clean-up, and efficiency audits.
• IT Meetings & Strategy Alignment: Participate in IT coordinator meetings to discuss system issues, upgrades, and enhancements.

- Collaborated with various departments, including the Cost Services Group and Finance, to address technical challenges, showcasing communication and teamwork skills in the IT field.

- Provided technical guidance to the maintenance team to enhance data quality and ensure system integrity through regular updates, showcasing advanced IT proficiency.

- Offered comprehensive technical support on the SAP Plant Maintenance Module to Maintenance Engineers, Planners, and Supervisors, underscoring a deep understanding of complex IT systems.

- Generated and analyzed monthly reports using SAP, employing strong analytical and data management abilities to inform strategic decision-making processes.

– Facilitated the seamless integration of new SAP team members through comprehensive training, coaching, and mentorship, fostering a culture of continuous learning and development.

-Provided prompt and accurate responses to inquiries from job officers regarding functional location or equipment-related matters, demonstrating strong problem-solving skills and a commitment to client satisfaction.

-Conducted regular system function verifications to uphold optimal performance standards, exemplifying a proactive approach to IT maintenance and quality assurance.

-Led initiatives to optimize data quality within the system, ensuring precision and integrity across organizational datasets, showcasing effective leadership and project management capabilities in IT-focused endeavors.