ISMAIL AYAZ
PUBLIC RELATION OFFICER (PRO)
DUBAI
Summary
Knowledgeable Public Relations Officer bringing 15 years of experience. Maintains calm, collected and analytical mindset in high-pressure situations.
Monitor the renewal of permits and licenses and Represents the
company in Immigration & Labor Department for processing and
obtaining related documents as per rules and regulations; labor
approval, entry permit, employment visa, labor card, labor contract,
residence visa, Support and assist the business in staff visa
cancellations, Regularly advise, update and communicate any new law
changes, procedures and all change related to ministerial and
governmental announcements to senior management
Knowledge of processes and procedures (e.g., for visa processes and
trade license renewals) related to government documentation and
processes (e.g. for Ministry of Labour, Ministry of Immigration,
Municipality, etc
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Public Relations Officer
ARGOOB AUTO ACCESSORIES TRADING LLC
DUBAI
2016.03 - Current
- Typing Online new employment visas / work permits for all expatriate employees.
- Monitor and renew employee residence permits.
- Typing online new residence visas for dependants of employees.
- Facilitate renewal of residence visas for dependants.
- Facilitate obtaining and renewal of Expatriates passports for
employees and dependants. - Facilitate and follow-up cancellation of visas for employees and
dependents. - Facilitate complex medical / police procedures on event of death
of any employee or next to kin. - Renew, update and maintain the trade licenses and other
government certificates to ensure that the documents are up-to-
date. - Renew and maintain all company’s leases before its expiry.
- Assist departments in resolving any issues related to company
vehicle registration and renewals. - Obtain visas from other Embassies in UAE for staff members for
their business travel. - Arrange processing attestation of employee qualifications as
required. - Accurate preparation of documents according to the requirement
of the legal authorities. - Deal with general enquires regarding PRO functions promptly and
efficiently to enhance the level of department service.
PUBLIC RELATIONS OFFICER
AL BILAD INDUSTRIES AND TRADING (JAFZA)
DUBAI
2007.09 - 2016.02
- Collect and give regular updates on all work and migration
standards from the government offices to keep the HR office well
informed for any changes in procedures and rules. - Submit, follow-up and gather all new work and business visas to
guarantee that the visas are handled and processed on time. - Renew, update and keep up all workers and their dependents
visas and work contracts on time to guarantee that organization’s
records are up to date in the labor and Immigration Departments. - Send notification to employees on required documents before their
visa expires. - Makes sure all business and trade Licenses are updated, follow-up
official approvals and permits, to prevent unnecessary violations. - Accurately prepare and process required legal documents like rent
contract attestation in government agencies such as Ministry of
Economic, Ministry of Finance, Customs, Court, Chamber of
Commerce, Traffic Department and Municipality. - When the need arises, represent the company at different offices
like Airport Embassies, Police Station, Ministries/Municipalities and
other government Departments. - Deal promptly and productively on general enquiries about PRO
functions. - Assist the office in determining any issues identified with
organization vehicle registration and renewals. - Acquire visas from different Embassies in UAE for staff members for
business related travels.
Sales Supervisor
ABUDHABI NATIONAL OIL COMPANY
AL AIN
2005.04 - 2007.08
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Checked store merchandise regularly for proper display and replenishment.
- Responsible to check on delivery orders and invoices when
receiving products and fuels. - Perform all daily checking on Cashiers forms and to complete
Supervisor reports. - Prepare housekeeping and maintenance duty roster for each shift.
- Monitor and record all elements of any significance happening in
the SELECT C-store or at the station affecting the station’s
operation & sales in the station logbook. - Resolve customer complaints and feedback on any major concerns
to the management. - Interface with all suppliers, contractors or service providers to
ensure smooth running of all equipment and facilities in the
station. - Prepare daily, weekly & monthly reports monitoring the key
performance as specified by Station Dealer or Manager
Education
BACHELORS OF COMMERCE - COMMERCE
VIJAYA COLLEGE MULKI
KARNATAKA, INDIA 2001.07 - 2004.04
Skills
Public Relations
Timeline
Public Relations Officer
ARGOOB AUTO ACCESSORIES TRADING LLC
2016.03 - Current
PUBLIC RELATIONS OFFICER
AL BILAD INDUSTRIES AND TRADING (JAFZA)
2007.09 - 2016.02
Sales Supervisor
ABUDHABI NATIONAL OIL COMPANY
2005.04 - 2007.08
BACHELORS OF COMMERCE - COMMERCE
VIJAYA COLLEGE MULKI
2001.07 - 2004.04
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