Ismayil Huseynov
Dubai
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
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Overview
7
7
years of professional experience
Work History
Sales Associate
Magrabi Optical
09.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Supervisor
Seebreeze
11.2021 - 06.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
Front Desk Receptionist
Rixos
04.2019 - 08.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Collected room deposits, fees, and payments.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
Sales
Brand-Club
05.2018 - 08.2018
- Increased global sales revenue by developing and implementing effective sales strategies.
- Supported sales team with timely and accurate sales reports, contributing to informed decisionmaking.
- Increased sales revenue through effective promotion and sales of in-flight products and services.
- Boosted sales by providing effective administrative support to the sales team.
- Provided comprehensive support during the sales process, from initial contact to after-sales care.
- Increased sales revenue by consistently meeting and exceeding sales targets in the telecommunications industry.
- Boosted sales performance by implementing strategic sales plans and effective team management.
Education
Bachelor of Science - Foreign Languages
Dagestan State University
Russia09-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Relationship building
- Flexible schedule
- Upselling
Languages
English
Upper intermediate (B2)
Russian
Advanced (C1)
Turkish
Bilingual or Proficient (C2)
Timeline
Sales Associate
Magrabi Optical
09.2022 - Current
Supervisor
Seebreeze
11.2021 - 06.2022
Front Desk Receptionist
Rixos
04.2019 - 08.2019
Sales
Brand-Club
05.2018 - 08.2018
Bachelor of Science - Foreign Languages
Dagestan State University
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