Ismail Ibrahim Ayoob Ibrahim
Sales Consultant & Assist Manger
Ajman
Summary
by using my experience and skills for the development of organization and myself and also to establish myself as the best worker in growth and Prosperity. Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Senior Admin in Al-Tayer Logistics
Al-Tayer
Dubai
01.2007 - 03.2011
- Gained strong leadership skills by managing projects from start to finish.
- Delivered services to customer locations within specific timeframes.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed and maintained courteous and effective working relationships.
- Managed time efficiently in order to complete all tasks within deadlines.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Sales Supervisor
Plug ins
Dubai Festival
02.2012 - 03.2014
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively coached team members to reach weekly and monthly sales goals.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted exceptional customer service by engaging clients on sales floor.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
Customer Care Manager
Trading Enterprises
Dubai SZR
04.2014 - 01.2020
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Established performance and service goals and held associates accountable for individual performance.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Scheduled and attended meetings with clients and prospective clients as requested.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Created customer support strategies to increase customer retention.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
- Organized daily workflow and assessed appropriate staffing to provide optimal service.
Sales Consultant
Trading Enterprises
Sharjah
01.2020 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Created detailed sales presentations to communicate product features and market data.
- Responded to telephone and in-person requests for information.
- Maintained organized, presentable merchandise to drive continuous sales.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Completed registration paperwork and sales documentation.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Responded to customer enquiries via telephone and email.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Worked with loss prevention in monitoring shopper behavior.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High School Diploma -
ALMAKTOOM HIGH SCHOOL
DUBAI,UAE 01.2002 - 01.2003
Skills
SAP, Fast Track, Connect,Word, Excel, power point
undefinedTimeline
Sales Consultant
Trading Enterprises
01.2020 - Current
Customer Care Manager
Trading Enterprises
04.2014 - 01.2020
Sales Supervisor
Plug ins
02.2012 - 03.2014
Senior Admin in Al-Tayer Logistics
Al-Tayer
01.2007 - 03.2011
High School Diploma -
ALMAKTOOM HIGH SCHOOL
01.2002 - 01.2003
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