Israa Gamal
Sharjha
Summary
Dynamic professional with expertise in marketing, sales techniques, Demonstrates a strong understanding of fragrance familiarity and makeup color matching, contributing to successful product launches and customer satisfaction. Committed to leveraging skills to drive business growth and enhance brand presence in competitive markets.
Overview
13
13
years of professional experience
Work history
Beauty consultant
Perfume Christian Dior Emirates L.L.C
Dubai
08.2023 - Current
- Enhanced customer satisfaction by providing personalised beauty consultations.
- Assisted customers to select suitable products, improving sales performance.
- Handled cash transactions accurately promoting trust among customers.
- Collaborated with management on visual merchandising, enhancing store appeal.
- Developed excellent rapport with customers, fostering loyalty and repeat business.
- Achieved targets through upselling techniques and promotions.
- Educated clients about latest beauty trends, leading to informed purchases.
- Advised customers on make-up application to achieve desired looks.
- Improved retail sales with effective product demonstrations.
Beauty advisor
forever makeup trading L.L.C Debenhams Dubai mall
11.2022 - 06.2023
- Greet customers upon their arrival
- Demonstrate proper use of makeup and skin care products
- Cross-sell beauty products, when appropriate
Marketing and Deputy Director of Marketing Manager
Marselilia of Tourism investmant
Alexandria, Egypt
01.2017 - 01.2022
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delegated work to staff, setting priorities and goals.
- Treated associates with fairness and respect, providing recognition of accomplishments.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
Marketing Specialist
Agial Real state investment
Alexandria, Egypt
01.2016 - 01.2017
- Created and provided marketing material to meet business needs.
- Targeted customers for campaigns and identified appropriate marketing channels.
- Engaged with social media followers and promoted products and events through giveaways and promotional sales.
- Organized development and implementation of diverse marketing videos, social media posts and blogs.
Marketing Specialist
Yehia Said Advertising agency
Alexandria, Egypt
01.2015 - 01.2016
- Produced promotional event marketing collateral, communicating with clients to assess needs and provide project updates.
- Promoted success by managing comprehensive advertising and marketing strategies, resource allocation management, relationship building and cost estimation.
- Created innovative and unique product branding strategies.
- Oversaw consistent application of company standards for marketing collateral.
Sales Representative
Wizzora Advertising Agency
Alexandria , Egypt
01.2014 - 01.2015
- Contacted new and existing customers to outline benefits of products.
- Monitored customer order process and addressed customer issues.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
Secretary Specialist
MediaStars Advertising Agency
Alexandria, Egypt
01.2013 - 01.2014
Education
Bachelor - Tourism
Alexandria University
Skills
- Marketing
- Sales Techniques
- Project management
- Fragrance familiarity
- Makeup colour matching
Personal Information
- Marital Status: Married
- Date of Birth: 01 October 1990
- Marital status: Married
Language
- Arabic (Native)
- English (Excellent)
Timeline
Beauty consultant
Perfume Christian Dior Emirates L.L.C
08.2023 - Current
Beauty advisor
forever makeup trading L.L.C Debenhams Dubai mall
11.2022 - 06.2023
Marketing and Deputy Director of Marketing Manager
Marselilia of Tourism investmant
01.2017 - 01.2022
Marketing Specialist
Agial Real state investment
01.2016 - 01.2017
Marketing Specialist
Yehia Said Advertising agency
01.2015 - 01.2016
Sales Representative
Wizzora Advertising Agency
01.2014 - 01.2015
Secretary Specialist
MediaStars Advertising Agency
01.2013 - 01.2014
Bachelor - Tourism
Alexandria University
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