ISRAYEL TADEVOSYAN
Summary
Extensive experience of over 7 years in retail, sales and operations. Recognized for excellent customer service and interpersonal skills. An enthusiast and skilled team player.
Overview
4
4
years of professional experience
Work History
Fashion Consultant at Tom Ford Dubai Mall
Chalhoub Group (L.L.C.)
08.2023 - Current
- Deliver exceptional customer service by building rapport and strengthening relationships with clients and offering expert advice
- Promote an omnichannel experience by being knowledgeable about online offerings and activities
- Use clienteling techniques to build one on one relationships with clients and drive loyalty
- Utilize CRM software to manage client interactions and follow up on sale opportunities
- Provide pre-buying feedback on products
- Promote loyalty program (MUSE) and stay up-to-date with app offerings
- Support with in-store marketing events and activities
- Collaborate with team members to meet business goals, enhancing and developing the business
- Maintain visual merchandising standards for display
- Manage stock replenishment and other operational tasks
- Train and mentor junior staff on brand standards and customer service
Client Advisor at Stefano Ricci, Atlantis the Palm
UAE Trading Co. (L.L.C.)
06.2023 - 08.2023
- Take care of boutique’s items, make sure everything is maintained organized and clean, greet clients and provide accurate information about products, advise clients on general fashion trends, provide after sale service
- Provide excellent customer service and collect customers data in database
- Promote brand to clients and give full information about the brand
- Sending daily sales reports to the management
Client Advisor at Tom Ford, Dubai Mall
UAE Trading Co. (L.L.C.)
08.2021 - 05.2023
- Providing exceptional customer services that include but not limited to: greeting and directing clients, providing accurate product information, pricing and after-sales services, answering client inquiries about the latest products and trends
- Successfully thrived in fast-paced, diverse workplace and managed to maintain sense of professionalism by offering customer service that goes above and beyond
- Confidently promote the brand to clients of different nationalities by engaging in meaningful and sales-focused conversations
- Had an in-depth knowledge of the retail sales processes especially of Mid to High End Luxury brands
Education
Bachelor’s Degree - Socio-Cultural Activities (Tourism Management)
European University
Yerevan, ArmeniaTeaching English as a Foreign Language (TEFL) Certificate -
Yerevan, ArmeniaPearson SRF BTEC Level 2 Diploma -
CHALHOUB RETAIL ACADEMY
Skills
- Extensive experience of over 7 years in retail, sales and operations Recognized for excellent customer service and interpersonal skills An enthusiast and skilled team player
Languages
- English
- Russian
- Armenian
Personal Information
Nationality: Armenian
Valid Uae Driving License
True
Languages
Russian, Armenian
First Language
English
Advanced
C1
Timeline
Fashion Consultant at Tom Ford Dubai Mall
Chalhoub Group (L.L.C.)
08.2023 - Current
Client Advisor at Stefano Ricci, Atlantis the Palm
UAE Trading Co. (L.L.C.)
06.2023 - 08.2023
Client Advisor at Tom Ford, Dubai Mall
UAE Trading Co. (L.L.C.)
08.2021 - 05.2023
Bachelor’s Degree - Socio-Cultural Activities (Tourism Management)
European University
Teaching English as a Foreign Language (TEFL) Certificate -
Pearson SRF BTEC Level 2 Diploma -
CHALHOUB RETAIL ACADEMY