Issa Khoury
Dubai
Summary
Self-motivated sales professional. Relationship building and closing expert. Expertise in instructional design, education, sales, and relationship management.. Proven track record of exceeding targets and fostering a positive learning or business environment
Overview
11
11
years of professional experience
Work History
University Instructor
University Antonine
01.2024 - Current
- Develop course materials, including syllabi, lesson plans, and assignments
- Deliver more than 230 engaging and informative lectures
- Assess student performance
- Support more than 300 students enhance their academic progress
- Foster inclusive and supportive learning environment conducive to student engagement and participation.
Instructional Designer
TAWJIH
12.2023 - Current
- Design comprehensive curriculum frameworks
- Develop more than 5high-quality instructional materials, including lesson plans, presentations, interactive activities, assessments, and multimedia resources
- Conduct thorough needs assessments to identify specific learning needs and preferences of target audience
- Apply pedagogical principles and instructional design models.
Relationship Manager
Bayt.com
07.2022 - 02.2024
- Develop and nurture strong relationships with over 200 clients
- Serve as main point of contact for assigned clients, addressing inquiries, resolving issues
- Identify opportunities to cross-sell or upsell additional products
- Communicate effectively with clients through various channels, including face-to-face meetings, phone calls, emails, and presentations, to provide updates, address concerns, and foster trust
- Utilize CRM systems and sales tools to track leads, manage opportunities, and report on sales activities and performance metrics.
Marketing and Sales Trainer
Mouvement Social
01.2022 - 04.2023
- Develop and deliver more than 10 comprehensive training programs focused on marketing and sales strategies, techniques, and best practices
- Conduct training sessions for sales teams and marketing professionals, both in-person and virtually, to improve skills and performance
- Collaborate with sales and marketing leaders to identify training needs, develop training plans, and align training objectives with organizational goals
- Monitor and report on training outcomes and ROI to stakeholders, highlighting improvements and areas for further development.
Part Time Business and Economics Teacher
College Seminaire Ste. Anne
10.2015 - 09.2022
- Develop engaging lesson plans
- Deliver high-quality instruction through interactive lectures, discussions, and activities
- Provide constructive feedback and support to students to enhance their academic performance
- Foster a positive and inclusive learning environment conducive to student engagement, participation, and critical thinking.
Senior Sales Representative
Mediane
02.2019 - 01.2022
- Conduct thorough market research and analysis to identify potential customers, industry trends, and competitive positioning
- Lead sales presentations, negotiations, and contract discussions with over 500 clients
- Develop and execute strategic sales plans to achieve revenue targets and maximize sales opportunities
- Provide guidance and mentorship to 20+ junior sales team members
- Utilize CRM systems and sales tools to track leads, manage opportunities, and report on sales activities and performance metrics.
Sales Manager
Atalco.co
10.2015 - 01.2019
- Develop and implement sales strategies and tactics to achieve revenue targets and drive business growth
- Set clear sales targets, quotas, and KPIs for individual team members
- Lead, motivate, and mentor team of sales representatives and inrease sales revenue by 30%
- Analyze sales data, market trends, and customer feedback to identify areas for improvement and drive strategic decision-making.
Sales Representative
Atalco.co
07.2013 - 10.2015
- Identify and prospect potential customers through cold calling, networking, and lead generation activities
- Build and maintain strong relationships with existing clients to understand their needs and provide personalized solutions
- Conduct product demonstrations, presentations, and sales pitches to effectively communicate the value proposition of company products or services
- Negotiate pricing, terms, and contracts with clients to close sales and achieve revenue targets
- Continuously follow up with leads and prospects to move them through the sales pipeline and convert them into customers.
Education
Master of Science - Business Management
Lebanese University
Lebanon11.2018
Bachelor of Arts - Business Administration
Arts, Sciences, And Technology University in Leban
Lebanon09.2013
Skills
- Online Teaching
- Course Planning
- Negotiation expertise
- Sales software proficiency
- Sales closing
- Customer Relations
- Sales Presentations
- Sales strategy
- Storyboarding
- E-Learning Design
- Data Interpretation
- Strong Writing
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Advanced (C1)
Publications
Khoury. I, Tannous.A.,2021. Micromanagement's
impact on banks' performance. Decision Aid on
Sciences and Applications (DASA20). IEEE
Journal: 77-84.
Gruda, D., McCleskey, J., & Khoury, I. (2023). Cause we are living in a Machiavellian world, and I am a Machiavellian major: Machiavellianism and academic major choice. Personality and Individual Differences, 205, 112096
Timeline
University Instructor
University Antonine
01.2024 - Current
Instructional Designer
TAWJIH
12.2023 - Current
Relationship Manager
Bayt.com
07.2022 - 02.2024
Marketing and Sales Trainer
Mouvement Social
01.2022 - 04.2023
Senior Sales Representative
Mediane
02.2019 - 01.2022
Part Time Business and Economics Teacher
College Seminaire Ste. Anne
10.2015 - 09.2022
Sales Manager
Atalco.co
10.2015 - 01.2019
Sales Representative
Atalco.co
07.2013 - 10.2015
Master of Science - Business Management
Lebanese University
Bachelor of Arts - Business Administration
Arts, Sciences, And Technology University in Leban
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