Issa Muhindo

• Assisted in resolving billing disputes by thoroughly reviewing charges and offering appropriate solutions.
• Built strong relationships with repeat guests, recognizing their preferences and anticipating their needs upon arrival.
• Collaborated with housekeeping staff to ensure timely room availability and cleanliness.
• Monitored inventory levels of front desk supplies, placing orders as necessary to maintain optimal stock levels.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

• Prepare and distribute incoming and outgoing correspondence
• Program and file documentation and set up and maintain group filing
• Monitor and, when required, purchase stationary and other office supplies
• Assist with a range of administrative activities including preparation of expense reports and processing of purchase orders/invoices
• Arrange meetings, including organizing equipment requirements, ordering of food and beverages and clearing up meeting rooms at completion of meetings
• Arrange and make travel and accommodation arrangements
• Support the administration teams of other groups when required
• Assist with the creation and preparation of correspondence for internal and external clients, documents, presentations, and/or publications
• Provide customer service and ensure that information provided to clients is accurate, timely, and in accordance with policy and procedure
• Pro-active, goal-oriented with excellent attention to detail
• Excellent customer focus and able to consistently meet Petro Rabigh Parsons and its clients' needs
• Effectively manages change to work tasks and the work environment and assists others with adapting to change
• A person of integrity who is trusted by others and consistently honors their commitments
• Able to identify issues, problems, and opportunities; make timely decisions; develop appropriate and innovative solutions; and ask for assistance if required
• Excellent verbal and written communications skills, including the ability to convey information and ideas to individuals and groups, and make presentations when required
• Demonstrates initiative and a willingness to learn and continuously improve on performance
• Able to work on multiple projects of various size and complexity
• Able to work effectively in small to large multi-disciplinary teams and share and transfer knowledge within teams.

Greet guests in a friendly and professional manner

Open and close doors for guests entering and leaving the establishment. Assist with luggage and other items as needed.
Maintain a clean and tidy entrance area.
Monitor guests and visitors to ensure safety and security.
Provide information about the hotel and local area to guests.
Communicate with other staff members to ensure smooth operation of the hotel.
Respond to guest inquiries and complaints in a timely and respectful manner
Maintain a professional appearance and demeanor at all times

• Reporting to the Project QA/QC Manager for any need
• Ensuring that all controlled Quality documents related to the Project are maintained to the latest issue and that these documents are made available at all locations where operations essential to the effective functioning of the Quality Management System are performed
• Verify that only the last revision drawings, submittals, etc
• Are distributed to all locations and involved parties concerned including subcontractors
• Ensure that all obsolete documents shall be withdrawn and stamped 'Superseded' if retained for record purposes
• Maintain project drawing/documents distribution record
• Control & maintain the system for issuance recording / filing, tracking, Retrieval of documents like procedures, plans, QA/QC records, Specifications, drawings and related documents
• Responsibilities include record keeping, all documents such as specification procedures, inspection schedule and records, surveillance report, inspection release notice and quality records book with numbering system according to project filing procedure
• Handling of all engineering documents
• Controlling all records and sub-contractors' documents
• Prepare all documents based on the quality procedures for internal and external audit
• Transmittal of drawings, quality procedures, related documentation to the concerned contractors, departments, vendors, and clients
• Maintaining all correspondence and other transmittals from the Clients and other contractors/suppliers/vendors etc in a systematic way to always facilitate easy reference
• Submitting technical documents for review and approval
• Aware of all types of quality documents like ITP, Checklist, RFI, method statements, Nonconformance reports, technical queries, Inspection assignment packages, Disposition Report, Material Request, Technical Approval Request, Hydro test packages, and other miscellaneous project contract documents
• Preparing and update of various logs and registers.

• Responsible for team (TA) entry IDs processing as in new and renewing by dealing with both the EHS team and ID sections to finish the process
• Conveying in and out site visitors as well as processing their visiting documents to the promises from security section
• Receiving and screening phone calls plus forwarding them to the destinations
• Supporting TA team by delivering wanted tasks to be delivered i.e
• Documents and other messages formally/physically and electronically to expedite ongoing tasks at ego
• Connecting TA officials with clients after screening their needs to our officials due to multiple tasks being handled by TA leaders
• Scheduling meetings for both team and contractors were necessary and sharing desired advanced notice for such sessions to take place in order to keep everyone up to date.

• Administrative Assistant