Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Issac Thomas

Issac Thomas

Dubai

Summary

An adept Project Manager / Divisional Manager with over 25 years of experience at overseeing overall Management, Planning, Sales , business processes, Negotiations, Cost controlling, Production and Delegating in achieving Organizational objectives. Applying creative and analytical approach to business for continuous process improvement. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Skilled at identifying / anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

26
26
years of professional experience

Work History

Project Manager

Self-employeed
05.2020 - 12.2023
  • Successfully managed multiple Ultra Luxury sustainable Residential and Commercial projects by prioritizing tasks according to urgency, resource availability, and alignment with project goals.
  • Project planning, Liaising with Architects, Contractors, other stake holders and overseen execution of scheduled phases for projects.
  • Met project deadlines with highest build quality and workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion and in operational.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of the project with high-quality results.

Senior Divisional Manager

Century Mechanical Systems Factory LLC, Dubai, UAE
01.2013 - 06.2019
  • Allocate material, human and financial resources to implement organizational policies and programs, establish financial and administrative controls, formulate and approve promotional campaigns and overall human resource planning.
  • Drove revenue growth with targeted sales strategies and focused marketing efforts.
  • Maximized resource utilization to optimize productivity by reallocating resources as needed.
  • Coached and mentored junior managers to develop their leadership skills, creating pool of future-ready talent within organization.
  • Exceeded annual sales targets consistently, driving significant revenue growth for division.
  • Oversaw successful implementation of new technology systems which increased overall operational efficiency and reduced manual workloads for employees.
  • Negotiated favorable contract terms with suppliers and vendors to reduce costs by demonstrating increased purchase power while maintaining quality standards.
    • Plementedemented comprehensive training programs for he sales team, resulting in improved performance metrics across the board.
  • Built company image by collaborating with customers, government, community organizations,employees and enforcing ethical business practices.
  • Collaborated with cross-functional teams to develop innovative products and services tailored to the needs of the market.

Divisional Manager

Century Mechanical Systems Factory LLC, Dubai, UAE
01.2009 - 12.2012
  • Achieved regional business objectives in coordination with all stake holding departments of Sales, Procurement, Logistics, Finance teams and developing successful strategies, and servicing accounts to strengthen business relationships.
  • Planed market share within region by identifying growth opportunities and collaborating with cross-functional teams.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies as monetary incentives to sales and technical teams.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Reduced operational cost by an yearly avg. of 22% through introducing automation, sustainable resources and vendor negotiations.

Sales Manager

Century Mechanical Systems Factory LLC, Dubai, UAE
01.2004 - 12.2008
  • Determines annual unit and gross-profit plans by implementing marketing strategies, analyzing trends and results.
  • Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories, projecting expected sales volume and profit for existing and new products.
  • Implements sales programs by developing field sales action plans.
  • Maintains sales volume, product mix and selling price by keeping current supply and demand, changing trends, economic indicators and competitors.
  • Establishes and adjusts selling prices by monitoring costs, competition, supply and demand..
  • Completes sales operational requirements by scheduling and assigning employees, following up on work results.
  • Maintains sales staff by recruiting, selecting, orienting and training employees.
  • Maintains professional and technical knowledge by attending educational workshops, establishing personal networks, participating in professional societies.
  • Maintains sales team job results by counseling and disciplining employees, planning, monitoring and appraising job results.

Sales Executive

Century Mechanical Systems Factory LLC, Dubai, UAE
06.1998 - 12.2003
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Established and maintained positive relationships with vendors to determine product availability and quality.

Education

Honours Diploma in Sales & Marketing -

National Institute of Sales, Bangalore
India
04.1997

Bachelor of Arts - English Language And Literature

Mahatma Gandhi University, Kerala
India
03.1995

Skills

  • Sales Strategy Planning and Implementation
  • Contract Negotiations
  • Operations Management
  • New Business development
  • Analytical Problem Solver
  • Coaching and Mentoring
  • Customer Centricity
  • Partnership Development
  • Project Planning & Management
  • Product Knowledge & Development
  • Business Process Improvement

Accomplishments

  • Completion, Commissioning and handover of Projects well within budget and before scheduled time surpassing all odds/ possible delays prevalent in Indian market. (2020-2023)
  • Lead our organization to earn trust and reliability by prioritizing customer-centric commitment and exceptional aftersales technical services in UAE market.
  • Strategically initiated, undertook and executed installations of most complex Laundry Projects since 2015 to support business initiatives and to exceed Organizational goals.
  • Meticulously lead Laundry Solutions team that was awarded the Best Division in CMS Group of Companies for year 2011.
  • Attended Product Training and Seminars of Electrolux Professional organized at their factories in Lyungby-Sweden, Troyes-France and Rayong-Thailand.
  • Merit of being awarded as the Best Distributor of Laundry & Wet cleaning Equipments & Services in Middle East of Electrolux Professional, Sweden in 2008.
  • Introduced new products and renowned brands to product line to compliment customer demands and needs.


Languages

English
Advanced (C1)
Malayalam
Advanced (C1)
Hindi
Upper intermediate (B2)
Arabic
Beginner (A1)

Timeline

Project Manager

Self-employeed
05.2020 - 12.2023

Senior Divisional Manager

Century Mechanical Systems Factory LLC, Dubai, UAE
01.2013 - 06.2019

Divisional Manager

Century Mechanical Systems Factory LLC, Dubai, UAE
01.2009 - 12.2012

Sales Manager

Century Mechanical Systems Factory LLC, Dubai, UAE
01.2004 - 12.2008

Sales Executive

Century Mechanical Systems Factory LLC, Dubai, UAE
06.1998 - 12.2003

Honours Diploma in Sales & Marketing -

National Institute of Sales, Bangalore

Bachelor of Arts - English Language And Literature

Mahatma Gandhi University, Kerala

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Issac Thomas