Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
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Issam Eid

Issam Eid

Dubai,United Arab Emirates

Summary

Dynamic and results-driven Commercial Vice President with over [27] years of experience in driving business growth and leading high-performing teams. Proven track record of developing and executing strategic initiatives that align with organizational objectives, resulting in significant market expansion and increased profitability. Adept at fostering a culture of innovation, collaboration, and continuous improvement, ensuring team members reach their full potential. Expertise in building strong customer relationships, optimizing operational efficiency, and leveraging data-driven insights to inform decision-making. A visionary leader with a passion for coaching and developing talent, driving both individual and company-wide success.

Overview

25
25
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work History

Vice President Account Management – MEA Region

CEVA Logistics
Dubai
05.2023 - Current
  • Define and implement CEVA’s strategy for the Account Management Programme with strong alignment with the Global Sector Leadership Team.
  • Develop the 'Go-To-Market' Account Management Strategy across the MEA region, with a strong emphasis on each dedicated sub-regional strength, and focus initiatives.
  • Drive the global engagement of the Global Century Accounts within the MEA region as part of the Global Account Management Team, and Global Sector Leadership.
  • Engagement in major Regional Marketing, Supply Chain, and Logistics Seminars across the region to help drive CEVA’s brand awareness and marketing campaigns.

Business Development Leader – MEA Region

CEVA Logistics
Dubai
07.2022 - 04.2023
  • Responsible for the overall Business Development Strategy for the newly formed MEA region, including Budgets & Target settings for entire Commercial Program
  • P&L Management focused on Volume & Revenue Growth of New Logo’s.

Business Development Head – IMEA Region

CEVA Logistics
Dubai
09.2020 - 06.2022
  • Define & Manage the complete Sales & Marketing Strategy for the region, including commercial targets, KPIs, Scorecards, Resources & Tools across the region
  • Collaboration with Product & Global Industry Sector Leadership to drive the Sales Program & increase CEVA’s “Share of Wallet” within IMEA Region
  • Strong engagement with CEVA Global Network to increase the interest in IMEA Region, especially with the engagement of the Global Strategic Network Accounts
  • Build the Sales Infra-Structure Head Count based on Market Data Analysis & aligned with the country TBP, as well as defining the Recruitment & On-Boarding Strategy needed across Middle East & Levant Region
  • Develop & Roll out Training Programs to upgrade Sales Selling Skills in addition to Mentorship programs for Sales Managers.

Director of Sales – MAIR Region

Expeditors International of Washington
Dubai
04.2015 - 08.2020

Leading the Sales Strategy, Revenue Growth, Team Leadership & Development, CRM, Marketing Research & Network development were the main functions of this role,

including, but not limited to:


• Develop and implement sales strategies as well as drive new business growth.

• Sales performance management & making adjustments to strategies as needed to optimize results.

• Forecast sales targets and ensure they are met by the sales team through effective planning and execution.

• Lead, mentor, and develop the sales team, by ensuring they have the skills and tools necessary to succeed. In addition to fostering a collaborative team environment as well as continuous training & talent up-skillment.

Build and maintain strong relationships with key clients, acting as the primary point of contact for high-profile accounts.

• Develop customized solutions based on customer needs, by working closely with the other products & service functions.

• Negotiate contracts and service agreements, ensuring mutually beneficial terms for both the company and the clients.

• Monitor industry developments in logistics, freight forwarding, and supply chain management to stay ahead of changes that could impact sales strategies or customer needs.

Regional Manager Oil & Energy Manager (Europe, Africa, Middle East & Indian Region)

Expeditors International of Washington
Dubai
12.2011 - 04.2015

Manage & Support the growth of the Oil & Energy Industry Sector within EMAIR Region by working with the Product & Geography stakeholders to develop the Strategy & align on the growth parameters within the region. In addition to working with the KAM team to provide support & industry knowledge training to be able to win key contracts.

Global Sales Executive

Expeditors International of Washington
Dubai
10.2006 - 11.2011

Maintain & Develope a Strategic Customer list of target accounts that would provide the highest revenue growth potential within the region.

District Sales Manager

Expeditors International of Washington
Dubai
08.2004 - 09.2006

Manage the local District Field Sales Program from Strategy, Budgets & KPI Settings, organization set up, Training & developments, to delivering the growth needed by each District individual to achieve the targets.

District Sales Executive

Expeditors International of Washington
Dubai
07.1999 - 07.2003

Manage an individual list of target accounts within the local district mainly focused on new business development initiatives that will help me meet my target goals & KPIs

Education

Bachelor Degree in Science - Geology & Petroleum Studies

American University of Beirut
Beirut, Lebanon
09.1990 - 06.1996

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American Cooperative School
Monrovia, Liberia
08.1988 - 06.1990

Skills

  • Strategic Growth and Revenue Expansion
  • Leadership and Talent Development
  • Market Penetration & Competitive Strategy
  • Team Building and Cross-functional Collaboration
  • Customer Relationship Management (CRM)
  • Data-Driven Decision-Making
  • Change Management & Business Transformation

Certification

  • Sales Manager of the Year: 2006
  • Global Sales Executive of the Year: 2008, 2009, 2010

Languages

English and Arabic fluent

Personal Information

  • Date of birth: 05/16/72
  • Nationality: Lebanese
  • Marital status: Married

Timeline

Vice President Account Management – MEA Region

CEVA Logistics
05.2023 - Current

Business Development Leader – MEA Region

CEVA Logistics
07.2022 - 04.2023

Business Development Head – IMEA Region

CEVA Logistics
09.2020 - 06.2022

Director of Sales – MAIR Region

Expeditors International of Washington
04.2015 - 08.2020

Regional Manager Oil & Energy Manager (Europe, Africa, Middle East & Indian Region)

Expeditors International of Washington
12.2011 - 04.2015

Global Sales Executive

Expeditors International of Washington
10.2006 - 11.2011

District Sales Manager

Expeditors International of Washington
08.2004 - 09.2006

District Sales Executive

Expeditors International of Washington
07.1999 - 07.2003

Bachelor Degree in Science - Geology & Petroleum Studies

American University of Beirut
09.1990 - 06.1996

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American Cooperative School
08.1988 - 06.1990
Issam Eid