Issam Rmaiti
Summary
Energized Senior Sales Representative dedicated to building client relationships and developing high-end accounts. Promoting an unwavering commitment to customer service and support.
Overview
17
17
years of professional experience
Work History
Senior Sales Representative
Patchi LLC
12.2021 - 10.2023
- Continually navigated issues and solved complex strategy problems affecting sales growth and business direction.
- Increased customer satisfaction ratings by successfully resolving challenges.
- Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Managed stock levels regularity to fit customers needs.
- Provided quality assistance resulting in sales growth.
- Ordering stock from the work shop.
- Checking the expiration for all the items in the stor
- Welcoming visitor and provided information.
Assistant Manager
Teuscher Chocolates of Switzerland
01.2015 - 01.2021
- I have worked as an Assistant Manager for almost six years
- My work included the processing of orders from the supplier, making a planning for the staff, keeping the attendance list and I control the store from head to toe.
Supervisor
Le Royal Meridien
01.2013 - 01.2015
- For two years I worked as a supervisor at the Le Royal Meridien resort
- I was responsible for all disciplines within the hotel, including making a planning for the staff, front office, kitchen, operation, technical service and maintenance.
The National Office of Electricity
01.2007 - 01.2008
- During my school course of Science I had to follow an internship for three months
- During the internship I learned integral design and applied research
- In other words: I learned how to design, research, produce and maintain the electronical devices and systems
- I learned what is involved in the process of coming up with an idea for putting the final product in the market
- I don't only learn about technology, but also about the design and the user.
Education
Air Hostess,Ground Operation Safety Training - Host Aviation
Cfpnc Group
Casablanca2012
Language Certificate American Center - English Language
American Center
Casablanca07.2010
High School Diploma -
Molay Abdullah
Casablanca06.2007
Skills
- Commercial skills – Awareness – Microsoft office – Communication – Teamwork – Leadership – Organize – Excel – Sense of humour – Flexible – Initiative – Perseverance – Hotel management
- Qualities
- Speaking – Writing – Leadership – Planning and organizing – Setting goals – Observe – Entrepreneurship – Collaborate – Listening – Presenting – Ambition – Commercial insight
- Sales Development
- Product and Service Knowledge
- Market Research and Analysis
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Upper intermediate (B2)
Timeline
Senior Sales Representative
Patchi LLC
12.2021 - 10.2023
Assistant Manager
Teuscher Chocolates of Switzerland
01.2015 - 01.2021
Supervisor
Le Royal Meridien
01.2013 - 01.2015
The National Office of Electricity
01.2007 - 01.2008
Air Hostess,Ground Operation Safety Training - Host Aviation
Cfpnc Group
Language Certificate American Center - English Language
American Center
High School Diploma -
Molay Abdullah
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