Isuru Pathirana
18 21B St - Al Raffa ,Dubai
Summary
Detailed IT professional offers firm foundation of network management, troubleshooting and technical support. Leverages technical aptitude and creative problem-solving to address user access issues and help desk tickets. Reliable team player with history of consistently positive performance.
Overview
10
10
years of professional experience
2015
2015
years of post-secondary education
1
1
Certification
Work History
Computer & Network Technician
Bohra IT Solutions
Dubai, UAE
09.2024 - Current
- Has experienced with installed Milestone Xprotect Client 2022 / 2024 & Familiar with Milestone Management Server 2022 / 2024.
- In Milestone Management has done Cameras Add, Remove, Drivers Updates, Firmware Updates etc.
- Has done Genetect Client Installation, Camera add, DHCP Servers through identify Mac address.
- Sony, Bosch, Axis, BRC, Samsung, Abus, etc. cameras has done firmware update.
- HP, Aruba, Cisco, Switches has taken backup files.
- Familiar with Genetec. has to improve more.
- Logged in through remote desktop connection to client sites & rectified Servers Issues, Archivers Issues, Storages Issues etc.
- Has attended and rectified issues in this sites are Dubai Design District, Haidi3, Falcon Hanger, Science Park, Heriot Watt, Butterfly, Himalaya, etc.
IT Assistant & Network Technician
Kelani External Degree Institute
Dalugama, Srilanka
01.2024 - 08.2024
- Documents and Reports Submitted to related department for systems upgrades.
- System analyzed and advised to team members for further implements.
- Handled HR Side also. Configured Biometric Attendance systems and, retrieved attendance mark and submit HOD.
- Routers, Repeaters, and switch configured.
- Windows servers 2012R installed and created Backup servers.
- Created LAN Network for files sharing.
- Created Zoom Meetings for lecture panels.
- Worked as LMS Admin.
- Installed and configured computer systems for optimized performance.
- Set up user accounts and permissions for secure access control.
- Offered IT support during key meetings and events.
- Trained staff to navigate systems and update databases.
- Installed audio-visual devices, from projectors to video casting equipment.
- Installed new software for users and monitored version and patch update requirements.
- Monitored system performance daily to prevent potential breakdowns.
- Installed networking equipment for improved connectivity in various offices.
- Created detailed reports on network status by conducting regular evaluations.
- Trained junior technicians, increased overall productivity of team.
- Maintained scanners, printers and other computer peripheral equipment.
IT Assistant
Bottleneck Solution Holding
Sapugaskanda, Srilanka
09.2022 - 12.2023
- Handled GPS Systems and generated month end reports.
- Created month end reports for fuel and transport vehicles.
- Handled Warehouse management systems.
UI / UX Developer
Dialog Axiata
Kollupitiya, Srilanka
08.2021 - 03.2022
- Familiar with React Native.
- Familiar with Spring Boot.
- Familiar with React.
Associate Software Engineer
Ideal Soft
Kelaniya, Srilanka
08.2020 - 03.2021
- Delivered high-quality codes under strict deadlines demonstrating strong time-management skills.
- Updated knowledge of latest programming languages for application in various projects.
- Improved system efficiency with regular debugging and code optimization tasks.
- Created android apps using react native framework.
- Created websites using react and connected with Spring Boot.
- Familiar with word press.
- Implemented POS system using C# and backend connected with SQL server management.
Electronic Scale Programmer
SDS Weightings System
Kirindiwela, Srilanka
01.2019 - 01.2020
- Enhanced system performance with regular maintenance activities.
- Created website layouts, resulting in improved user experience.
- Budry electronic scales configured.
- Created items database and installed POS systems for clients.
- SQL server installed and connected to POS.
- Installed SQL Server Management and retrieve data from query.
- Art Work Designed / Post Designed by Photoshop and made video clips for advertising using Adobe Premier Pro.
Network & Support Technician
Bohra IT Solutions
Abu Dhabi
07.2016 - 12.2018
- Managed NVR System & CCTV Controller Room.
- Troubleshooted and Rectified IP Cameras, IP Devices, Switches, Routers, Repeaters.
- Configured routers / repeaters / switches.
- Resolved technical issues to maintain smooth workflow.
- Rectified hardware & software issues.
- Troubleshot network connectivity issues, resulting in minimal downtime.
- Installed new hardware components to upgrade existing systems.
- Installed and removed software and hardware according to agreed timelines.
- Updated configuration management records to reflect current software and systems.
- Troubleshot operating systems, hardware and software problems to identify root causes.
- Has attended to more than 15 sites and rectified technical and system issues.
CCTV & Hardware Technician
Sell - X Computer
Galle, Srilanka
01.2015 - 12.2015
- Installed NVR, DVR Cameras and rectified Issues.
Education
Master of Technology - Following (MIT)
Cardiff Metropolitan University
UKHND - Software Engineering
Cardiff Metropolitan University
UK 01.2018 - 01.2019
Network Administrator
SK Internationals
Sri Lanka 01.2019 - 02.2019
CCNA Cisco Certificate Course -
Great Lake Academy
Advance Level -
Siridhamma College
Skills
- Research, Quick Learning, Web Designing, Database Handling, Photoshop, WordPress, GIT, Tech Lead, MS Project, Visio, Cisco Packet Tracer, GNS3, Software Framework (React Native, React, Spring Boot), Programming Language (Java, C#, Java Script, PHP)
- Server Installation (Backup Servers, Child Servers) Windows Installation, VNC Server Configurations, Switches Configuration, Routers Configurations, Learning Firewall Configurations (Fortinate)
- Skill with Windows Password bypass, Kali Linux, Wi-fi Network bypass, Parrot Os, Hiran boot cd etc
sections.external_links.name
Certification
- HND in Software Engineering, UK Metropolitan University, Local & Global Validated with NVQ Level 5 Upper 2nd Class.
Languages
Sinhala
Native
English
Elementary
Affiliations
- Travelling
- Surf the Internet
- Swimming
- Play Games
- Watch Movies
Accomplishments
- Awarded 1st Place of innovation exhibition in school.
- Cadet Student of School Time.
Mr.Akram Ahamed (HOD)
BOHRA IT SOLUTIONS, ABU DHABI
akram@bits.ae
+971554962032
Mr.Hirdesh Santlani (Project Manager)
BOHRA IT SOLUTIONS, DUBAI
+971559852154
Timeline
Computer & Network Technician
Bohra IT Solutions
09.2024 - Current
IT Assistant & Network Technician
Kelani External Degree Institute
01.2024 - 08.2024
IT Assistant
Bottleneck Solution Holding
09.2022 - 12.2023
UI / UX Developer
Dialog Axiata
08.2021 - 03.2022
Associate Software Engineer
Ideal Soft
08.2020 - 03.2021
Network Administrator
SK Internationals
01.2019 - 02.2019
Electronic Scale Programmer
SDS Weightings System
01.2019 - 01.2020
HND - Software Engineering
Cardiff Metropolitan University
01.2018 - 01.2019
Network & Support Technician
Bohra IT Solutions
07.2016 - 12.2018
CCTV & Hardware Technician
Sell - X Computer
01.2015 - 12.2015
Master of Technology - Following (MIT)
Cardiff Metropolitan University
CCNA Cisco Certificate Course -
Great Lake Academy
Advance Level -
Siridhamma College
Similar Profiles
KIRUBAKARAN NKIRUBAKARAN N
Deputy Sales Manager at Blue Mach Solutions (Godrej Storage Solutions)Deputy Sales Manager at Blue Mach Solutions (Godrej Storage Solutions)
CRYSTAL HOLLOWAYCRYSTAL HOLLOWAY
New York Life at Customer Solutions III, Life SolutionsNew York Life at Customer Solutions III, Life Solutions
Jarrod HullJarrod Hull
Tyre Shop Manager at Tyre and Wheel Solutions (Automotive Solutions)Tyre Shop Manager at Tyre and Wheel Solutions (Automotive Solutions)