ITINYWE ISMAIL
Deira Dubai
Summary
I want to utilize my theoretical knowledge in applied form and looking forward for the bright career that emphasizes innovate and originality my ideal job will be the one that would value “thinking out of box”. Professional Attribute A competent, hardworking and creative person, able to build good spirit of team work with seniors & colleagues, good communication skills, leadership and customer care skills. Able maintain healthy , Understanding of humanitarian issues Decision making power Good sense of humor Able work under pressure
Energetic chef assistant with extensive background in kitchen support roles. Excels in high-volume environments with exceptional time management and organization skills. Supports head chef with workflow management and menu coordination. Promotes workplace safety and reduces hazards with consistent kitchen supervision.
Overview
5
5
years of professional experience
Work History
Chef's Assistant
Radisson Blu Hotel & Convention Center Kigali 5 STARS
Kigali
12.2017 - 11.2019
- Provide the perfect service experience for every Guest
- Ensure the Guest feels important and welcome in the restaurant
- Ensure hot food is hot and cold food is cold
- Adhere to timing standards for products and services
- Present menu, answer questions and make suggestions regarding food and beverage
- Apply positive suggestive sales approach to guide Guests
- Pre-bus tables; maintain table cleanliness, bus tables
- Assist in keeping the restaurant clean and safe
- Deliver food and beverages to any table as needed
- Must follow all cash handling policies and procedures
- Report to property on time and in proper uniform
- Monitored work areas, serving lines and eating areas to verify safe food preparation and service environment.
- Stored food in designated containers and storage areas to prevent spoilage.
- Purchased and stored ingredients and food supplies, keeping enough goods on hand to meet daily demands.
- Assisted head chef in developing new menus and planning seasonal recipes.
Customer Care Supervisor
hotel de mille colline
Kigal
01.2015 - 01.2017
- Qualified potential customers, identified needs and troubleshot and solved customer issues to foster best customer service experience.
- Recruited and trained new employees to meet job requirements.
- Implemented customer service process improvements to limit wait times.
Education
High School Diploma -
Gihozo High School
Rwanda12.2014
Skills
- ADDITION SKILLS
- Computer Skills
- Microsoft Word, Excel , Power point
- Food Assembly
- Food Prep
- Food Safety
- Quality Control
- Safe Food Handling
- Production Line Management
- Recipe Developmen
- Customer Service
- Creative Thinking
- Accurate Cash Handling
- Work Coordination
- Sauce and Dressing Creation
- Flexible and Adaptable
- Grilling
- Team Leadership
- Beverage Service
- Patient Dietary Requirements
- Problem-Solving
- Relationship Building
- Safety Management
- Goal Establishment
Interests
ENTRY PERMITS NO:PC340023
Languages
Additional Information
- APPLIED POSITION: chef Assistant
- AWARDS AND TRAINING & CERTIFICATE , Radisson Blu Hotel & Kigali Convention Center: -Appreciation for contributing to the success of 24th Annual world travel awards Africa’s Leading Conference Hotel, Rwanda leading Conference Hotel and Africa’s Leading New Hotel (2017) Radisson Blu Hotel & Kigali Convention Center: - recognition for the successful opening. -Appreciation for contributing to the success of the 27th African Union Summit Radisson Blu Hotel & Kigali Convention Center: Certificate for basic food hygiene training (25th -27th august 2016) Radisson Blu Hotel & Kigali Convention Center: Certificate for ISO hazard analysis critical control point Workforce Development Authority (WDA) - Food & Beverage service training (September – November 2012)
Languages
English, Swahili
First Language
English
Upper Intermediate
B2
Timeline
Chef's Assistant
Radisson Blu Hotel & Convention Center Kigali 5 STARS
12.2017 - 11.2019
Customer Care Supervisor
hotel de mille colline
01.2015 - 01.2017
High School Diploma -
Gihozo High School
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