Ivan Bulimaga

• Fostered an inclusive workplace culture emphasizing teamwork and open communication among employees which led to higher employee retention rates.
• Continuously monitored studio appearance ensuring it met franchisor's visual standards; conducting frequent maintenance checks and improvements as needed.
• Negotiated favorable contracts with suppliers, resulting in lower costs without sacrificing quality or service levels.
• Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
• Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
• Reached steady membership base (160+ members) and built a community between members

In addition to my previous responsibilities I'm in charge of developing the sales strategy for 2 new Carrier Service
products in the EMMCA region: BluEdge Service contract & LYNX Telematic system.

• Provided ongoing support to customers throughout contract lifecycle, resolving issues promptly to maintain strong working relationships.
• Collaborated with product development teams to incorporate client feedback into new product features and enhancements.
• Spearheaded the creation of a centralized offer database for easy access, retrieval, and updating of proposal templates and related materials.
• Updated reports, managed accounts, and generated reports for company database.

In June 2020 I've been promoted to Spare Parts Manager REMA (Russia - Eastern Europe - Middle East - Africa) managing a total of 57 countries
Direct responsibilities:

• Managing the EMMCA SP P&L and monthly forecast.
• Ensure a steady sales growth of min10% YOY
• Develop and execute strategies to drive business in new and existing markets
• Timely and accurate forecasting to build predictable and recurring revenue
• Establish and maintain positive business and customer relationships
• Manage the team of sales representatives
• Develop strategies and business plans for meeting growth and revenue milestones
• Visit customers to identify opportunities for growth and manage renewal negotiations
• Track and record metrics throughout sales process
• Develop and implement service projects
• Analyzed usage patterns to forecast future demand accurately, allowing for more strategic purchasing decisions and reduced costs.

In 2018 I've been promoted to Spare Parts Manager & Network Development for Middle East region

• Increased sale by 10% YOY
• Maintained and analyzed ERP database to facilitate sales strategies and study customer ordering behavior.
• Collaborated with service department and collision center to provide timely and accurate parts fulfillment.
• Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
• Asses and the network and work on it's improvement in the strategic locations
• Follow up on customer and distributors complains

In 2015 I've been recruited by Carrier Transicold and relocated from Spain to Dubai (UAE) to work as Product safety engineer & Support the technical trainings for Middle East region (KSA, UAE, Qatar, Oman, Egypt, Jordan, Lebanon, Kuwait)

• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.

During my experience at BFP Branding I was in charge of design graphics for use in media products such as magazines, labels, advertising and signage. Developing branding identity for retail shops, corporate clients, ASTORIA, Bentley Spain, PATRIMI Group. Etc.

• Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Organized promotional events and interacted with community to increase sales volume.
• Initiated new sales and marketing plans for product roll-outs, distribution and media strategy.
• Created and launched new online marketing strategies, resulting in 11% sales increase.

• Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
• Repairing and installing HVAC units (Samsung, LG, Carrier, etc.)