Highly proactive hotel manager with more than 12 years of experience in the hotel and hospitality industry, specializing in team management, operational efficiency and service quality improvement. Able to balance high levels of productivity, guest satisfaction and financial goals. Expert in inventory control, cost optimization, as well as employee training and motivation. As well experience in managing and improving financial and operational processes, as well as developing and implementing strategies to increase profitability and quality. Experienced in dedicated to continuous professional development and achieving top results in a dynamic and challenging environment.
As a Financial Controller, my responsibilities is financial planning and
analysis, forecasting, budgeting, internal control, financial reporting to
management. My duties include Preparing month-end reports for
management, including profit and loss statements, balance sheets, and cash
flow statements. Recommending changes in policies or procedures that will
improve financial performance.
Forecasting future financial performance. Preparing and analyzing budgets.
Providing accurate financial reports to management and ensuring compliance
with government regulations.
My professional Food and Beverage Manager responsibility is managing all F&B operations and for delivering an excellent guest experience. To be successful in my role I can forecast, plan and manage all F&B orders, staff and finance. As that my goal is to maximize sales and revenue through customer satisfaction and employee engagement.
As a General Manager my responsibilities include maintaining the restaurant’s
revenue, profitability, and quality goals. Ensure efficient restaurant operation,
as well as maintain high production, productivity, quality, and customer-service
standards. Coordinate daily Front of the House and Back of the House
restaurant operations, deliver superior service, and maximize customer
satisfaction, respond efficiently and accurately to customer complaints,
regularly review product quality and research new vendors, organize, and
supervise shifts.