Ivan Lajos
Cabo Roig - Orihuela Costa,Alicante
Summary
Results-driven Hotel General Manager with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Business Owner
Beach House Bar & Grill
Cabo Roig - Orihuela Costa, Alicante
01.2022 - Current
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Introduced new methods, practices and systems to reduce turnaround time.
- Trained and motivated employees to perform daily business functions.
Hotel General Manager
Ramada by Wyndham Abu Dhabi Corniche Hotel
Abu Dhabi, UAE
01.2017 - 12.2021
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Booked large groups for weddings, seminars, conferences and other events, providing best available room rates.
- Increased customer service ratings through personable service.
- Oversaw day-to-day operations of 235-room hotel with staff of 150 employees.
Cluster General Manager
Al Hokair Group
Al Khobar, KSA
11.2015 - 12.2016
- Managed cluster expenditure by adhering to set budget.
- Provided weekly income and quarterly cluster reports to company headquarters.
- Implemented trending initiatives to help drive sales across cluster.
- Prepared budgets for 2 facilities within cluster.
- Monitored facility managers and staff performance through quarterly review assessments.
- Analyzed sales data to manage cluster performance and make informed financial decisions.
- Streamlined 2 operations and budgeted effectively to decrease spending 19%.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Created and implemented aggressive action plan to address pressing cost control needs.
Hotel General Manager
IHG - Crowne Plaza St. Petersburg - Ligovsky
St. Petersburg, Russia
09.2010 - 09.2015
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Oversaw day-to-day operations of 195-room hotel with staff of 140 employees.
- Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
- Maintained excellent owner's relations
- Made operating profit within 6 months from the opening
Cluster General Manager
IHG - Interstate Hotels Management
Moscow, Russia
05.2008 - 07.2010
- Managed cluster expenditure by adhering to set budget.
- Provided weekly income and quarterly cluster reports to company headquarters.
- Implemented trending initiatives to help drive sales across cluster.
- Prepared budgets for 12 facilities within cluster.
- Ran daily operations for 2 City Center Hotels with 613 rooms together
- Monitored facility managers and staff performance through quarterly review assessments.
- Analyzed sales data to manage cluster performance and make informed financial decisions.
- Monitored over 300 employees' day-to-day activities and made plans to rectify issues.
Hotel General Manager
Marriott International
Samara, Russia
03.2004 - 04.2008
- Introduced the services of the 1st 5* International hotel to the city of 1.2 Million
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Maintained Owner's relation to very high standards
- Established internal databases and record management systems to enhance accuracy and integrity of documentation and data.
- Prepared monthly resort audits for review.
- Oversaw day-to-day operations of 195-room hotel with staff of 150 employees.
- Participated in team-building activities to enhance working relationships.
Education
Professional Development Program - Hotel Management PDP Courses
Cornell University
Ithaca, NY, USA 04.2001 -
Bachelor of Science - Entrepreneurial Finance
College of Accounting And Finance
Budapest, Hungary 09.1994 - 07.1996
Bachelor of Science - Hotel And Restaurant Administration
Niagara University
Niagara University, NY, USA 01.1990 - 06.1993
Skills
Project Management
Staff Management
Strategic planning
Operations management
Budgeting
Financial Management
Timeline
Business Owner
Beach House Bar & Grill
01.2022 - Current
Hotel General Manager
Ramada by Wyndham Abu Dhabi Corniche Hotel
01.2017 - 12.2021
Cluster General Manager
Al Hokair Group
11.2015 - 12.2016
Hotel General Manager
IHG - Crowne Plaza St. Petersburg - Ligovsky
09.2010 - 09.2015
Cluster General Manager
IHG - Interstate Hotels Management
05.2008 - 07.2010
Hotel General Manager
Marriott International
03.2004 - 04.2008
Professional Development Program - Hotel Management PDP Courses
Cornell University
04.2001 -
Bachelor of Science - Entrepreneurial Finance
College of Accounting And Finance
09.1994 - 07.1996
Bachelor of Science - Hotel And Restaurant Administration
Niagara University
01.1990 - 06.1993