

Accomplished professional with expertise in Lean Six Sigma, BPMN, and business process analysis. Proficient in CMMI, ITIL, and operational management, leveraging skills in ERP and CRM solutions to drive efficiency. Adept at utilising Visio, ARIS, Minitab, and BPM for strategic insights. Experienced in business intelligence and RPA integration to enhance organisational performance. Committed to advancing systems thinking and critical thinking within logistics management.