Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Vice President – IT Applications / Program Director (Enterprise Transformation)Technical Delivery ManagerSenior System Analyst /Presales ConsultantProgram Manager
Work Type
Full TimePart TimeContract WorkConsulting
Location Preference
HybridRemoteOn-Site
Location:
Dubai, UAEAbu Dhabi, UAEOman
Open to relocation:
Yes
2
Languages
1
Certification
13
years of professional experience
Dynamic Executive Program Manager with over 20 years of proven expertise in driving digital transformation, modernizing enterprise asset management, and facilitating multi-vendor integration within the utility and energy sectors. Skilled in overseeing multi-million AED CIO transformation programs that align business operations with IT leadership and supplier ecosystems. Certified PMP with a strong command of SAP/Oracle, IBM Maximo, and governance frameworks such as ITIL, ISO, and NIST, ensuring compliance in complex environments. Committed to delivering strategic solutions that enhance operational efficiency and foster innovation.
Work History
Vice President – IT Applications / Program Director (Enterprise Transformation)
4 Years 2 Months- Oversaw governance planning and execution for a large-scale technology transformation program, ensuring alignment across multiple pillars within utility infrastructure.
- Facilitated engagement between CIO leadership, directors, and operational engineering teams to ensure IT strategies support business growth and compliance with regulatory frameworks.
- Directed collaboration among various external system implementers and consulting partners. Established ownership boundaries and synchronized timelines to eliminate delivery gaps and ensure cohesive project execution.
- Achieved streamlined governance by chairing steering and multi-tiered committees. Delivered a comprehensive program roadmap and integrated master schedule for project alignment. Implemented centralized tracking registers to enhance risk and dependency management.
- Directed standardization of technical workflows and implementation of a high-fidelity asset tagging framework for effective physical-to-digital tracking to enhance operational efficiency.
- Directed transition to Oracle Fusion (Cloud ERP & HCM) to standardize processes and enhance operational efficiency through AI-driven SaaS solutions.
- Led transition from conventional geometric systems to advanced ESRI utility network, providing comprehensive spatial insights for infrastructure management.
- Executed high-volume data migration pipelines in partnership with data governance units to ensure compliance with data privacy, metadata management, and data lineage standards, including ISO 27001, NIST, and GDPR.
- Achieved seamless adoption of modern data architecture, enabling real-time insights via advanced platforms including data lakehouse, Databricks, and data mesh. Delivered comprehensive AI policies and implemented predictive analytics along with interactive AI and BI dashboards, enhancing decision-making capabilities.
- Developed and applied FinOps methodologies, achieving a 15% reduction in monthly cloud expenses while streamlining platform management.
- Oversaw multi-million dollar capital budgets, ensuring compliance with cost forecasting and vendor contract KPIs.
- Led integration of the Tamm system with backend microservices to align with Abu Dhabi Digital Authority performance KPIs. Developed a comprehensive geo-redundant disaster recovery strategy achieving an RTO of under 4 hours and an RPO of under 15 minutes.
- Directed strategic initiatives to elevate operational efficiency and optimize resource allocation.
Technical Delivery Manager
1 Year 9 Months- Directed project execution and solution delivery frameworks to enhance collaboration among multiple partners during simultaneous enterprise application deployments.
- Collaborated with onshore and offshore teams and external vendors to optimize resource utilization and ensure effective budget management for Microsoft technology projects.
- Directed communication and collaboration with stakeholders, overseeing performance evaluations and securing consensus on critical support initiatives.
- Led strategic delivery initiatives to drive substantial growth in service and support contract revenue.
- Established and enforced quality assurance measures to mitigate technical debt and ensure system reliability.
- Led cross-functional teams to deliver complex technical projects on time and within budget.
- Streamlined delivery processes, enhancing project efficiency and stakeholder satisfaction.
- Managed 2 Scrum teams with 10 members each during development processes.
- Established key performance indicators to monitor progress, driving continuous improvement in service delivery.
- Utilized Agile methodologies to enhance project adaptability and responsiveness to changing requirements.
- Collaborated with clients to define requirements, translating needs into actionable project plans.
- Mentored junior team members, fostering professional growth and improving team performance.
- Managed project risks and issues, ensuring timely resolution and minimal impact on delivery timelines.
- Established best practices in code quality assurance to minimize defects during development phases.
- Managed 2 Scrum teams with 10 members each during development processes.
- Developed and implemented strategic roadmaps aligning technical initiatives with business objectives.
- Served as primary point of contact for external clients with delivery issues, promoting maximum customer satisfaction metrics for each interaction.
- Demonstrated effective stakeholder management skills by actively engaging key decision-makers in project discussions.
- Aggregated delivery status reports from multi-disciplinary teams to unify progress tracking efforts across projects.
- Detected and proactively remediated problems in technical delivery planning and scheduling, avoiding final delivery delays.
- Optimized resource allocation for improved efficiency and timely completion of projects.
- Reviewed solution architecture proposals to provide technical direction to associated personnel.
- Enhanced team collaboration with regular communication, clear expectations, and shared goals.
- Delivered high-quality products by effectively managing cross-functional teams of developers, testers, and business analysts.
- Mitigated risks associated with new technologies or approaches through thorough research and analysis prior to implementation.
- Led successful product launches with thorough planning, coordination, and clear communication across departments.
- Drove innovation within the team by fostering a culture of learning, experimentation, and growth.
- Championed process improvements that resulted in reduced overhead expenses without compromising product quality.
- Elevated team performance through continuous feedback, training, and mentoring opportunities.
- Balanced technical requirements with business needs to ensure alignment between product features and user expectations.
- Promoted knowledge sharing among teams to foster an environment of continuous improvement in the software development process.
- Met challenging deadlines through efficient task delegation, prioritization, and tracking of project milestones.
- Delivered project proofs of concept compliant with client requests, internal policies and logistical realities.
- Coordinated employee scheduling around delivery timeframes, resolving conflicts and supporting consistent availability of necessary competencies.
- Improved customer satisfaction by proactively identifying and resolving potential issues before release.
- Created and monitored compliance with delivery schedule milestones to support consistent progress toward internal goals.
- Applied agile project management and agile transformation techniques to projects.
- Reduced technical debt by prioritizing and addressing critical issues within the software development lifecycle.
- Increased project visibility for stakeholders with transparent reporting on status updates and progress metrics regularly.
- Drafted status reports for clients to illustrate ongoing accomplishments and reassure customers of compliance with planned milestones.
- Streamlined project delivery by implementing agile methodologies and automating processes.
- Negotiated contracts with vendors to secure the best possible resources at optimal costs for projects.
- Communicated project updates to stakeholders at all levels.
- Led cross-functional teams to successfully complete IT projects.
- Monitored and tracked project progress to support timely completion.
- Partnered with project team members to identify and quickly address problems.
- Created and implemented contingency plans to address potential risks.
- Wrote, updated and maintained project documentation.
- Trained personnel on use of IT tools and applications.
- Generated reports for IT project progress and performance.
- Resolved staff conflicts and identified potential areas of improvement.
- Coordinated with external vendors to deliver IT project components.
- Implemented best practices to drive quality IT project delivery.
- Assessed and analyzed customer requirements to develop effective IT project plans.
- Established and enforced project timelines and deadlines.
- Conducted quality assurance to verify accuracy of data used in IT projects.
- Managed various IT projects to meet deadlines and customer requirements.
- Developed and introduced IT strategies to improve operational efficiency.
- Negotiated and managed project budgets to meet goals.
- Devised test plans to validate accuracy of IT projects.
- Identified and implemented cost-saving measures in IT projects.
Project Manager
5 Years 7 Months- Coordinated execution and delivery of software integration projects by formulating detailed work plans, scoping technical requirements, and managing project budgets.
- Formulated strategic scheduling profiles aimed at early detection of cross-system dependencies, minimizing delivery bottlenecks throughout the software development lifecycle.
- Led cross-functional teams to deliver projects on time and within budget.
- Developed project plans, defining scope, objectives, and deliverables to align with client expectations.
- Implemented risk management strategies to identify and mitigate project-related risks effectively.
Senior System Analyst /Presales Consultant
1 Year 9 Months- Delivered strategic architectural insights for intricate enterprise implementations, ensuring optimal solution design and effective delivery.
- Designed and executed technical presentations, detailing business goals to guide scalable software solutions.
- Managed system integration initiatives aimed at enhancing operational workflows and ensuring technology alignment with strategic goals.
- Conducted in-depth analysis of complex data sets to support informed decision-making across various departments.
Education
Bachelor of Science - Electronics Engineering
Skills
Cloud infrastructure management
SaaS & PaaS Implementations
Microservices and Azure integration
Cloud security compliance
GDPR implementation experience
Data migration and data governance frameworks
MS Power Platform expertise
Cloud ERP optimization & implementation strategies
Geospatial data analytics
Agile project management & PMO
Vendor management
ITIL
TOGAF expertise
Accomplishments
The digital transformation strategy at TAQA Water Solutions focuses on modernizing legacy systems into a unified, cloud-native ecosystem to enhance operational visibility and strategic decision-making. This transition is built upon the following strategic pillars:
- Asset Management Modernization: Implementing a greenfield asset management project centered on IBM Maximo as the definitive "single source of truth". This initiative modernizes processes to current technical standards and utilizes a robust asset tagging strategy to ensure precise physical-to-digital tracking.
- GIS Utility Network: Executing a technical migration from traditional geometric frameworks to a high-fidelity Esri Utility Network. This enables real-time spatial insights and enhanced monitoring of infrastructure health.
- Finance & HCM Cloud Migration: Driving an enterprise-wide shift from Oracle EBS R12 to Oracle Fusion (Cloud ERP & HCM). This transformation prioritizes estate simplification by decommissioning legacy on-premise hardware and redundant customizations in favor of standardized, AI-driven SaaS processes.This multi-pillar architecture leverages API-led connectivity and middleware to ensure seamless data integration across all business functions while upholding rigorous governance and security protocols.
- TAMM Government Services Integration: Spearheaded the integration of TAMM system with backend operation applications built on micro-services architecture and high availability architecture, which helped to achieve Abu Dhabi Digital authority API performance KPIs.
• Disaster Recovery (DR) Overhaul: Designed a geo-redundant DR strategy for critical business applications, achieving an RTO of less than 4 hours and an RPO of less than 15 minutes.
Certification
- Project Management Professional
- Digital Transformation Expert
Languages
Arabic (Native)
English
Timeline
Vice President – IT Applications / Program Director (Enterprise Transformation)
TAQA Water Solutions
06.2022 - CurrentRead More
Technical Delivery Manager
Intertec Systems
08.2020 - 05.2022Read More
Project Manager
Intertec Systems
12.2014 - 07.2020Read More
Senior System Analyst /Presales Consultant
InnoKAT
03.2013 - 12.2014Read More
Al Quds University
Bachelor of Science from Electronics Engineering
Read More
Early Career Summary
- Team Leader, BIT, SharePoint Development team leader
- Software Engineer, Progineer, Developed .NET desktop applications and UI Windows forms.
- System Analyst / SharePoint Specialist, Mobility Eye FZC, Customized collaborative portals and authored in-house SharePoint best practices.
- Senior Developer, Central Elections Commission, Built web-based ERP systems to digitize universal procedures and enhance data integrity.
- Senior Developer, Safad Electronics, Developed N-Tier architecture portals using ASP.NET, XML, and SQL Server.