Accomplished professional with extensive expertise in business writing, email management, and customer relationship management. Proven track record in client relations, office administration, and event planning. Adept at presentation development, staff leadership, and meeting facilitation. Proficient in Microsoft Office, sales data analysis, financial management, and data analysis. Skilled in business strategy formulation, negotiation techniques, invoicing, and expense tracking. Committed to leveraging skills to drive organisational success and achieve strategic goals.