Jack Wallace
Glenavy
Summary
Driven real estate agent boasting two years of dedicated part-time experience, backed by a solid foundation in investment banking and programming. Proficient in property management, client relations, and market analysis, adeptly navigating the intricacies of real estate transactions. Skilled in investment banking practices, adept at analyzing market trends and executing informed decisions. Expertise extends to financial statement preparation, forecasting, and planning, providing invaluable insights to the real estate landscape. Additionally, mastery of HTML, Flask, CSS, jQuery, SQL, and Python facilitates efficient management of listings, data analysis, and strategic marketing initiatives. Motivated by a fervent desire to contribute to Dubai's dynamic real estate market, renowned for its cultural richness and strategic significance. Eager to drive impactful change within this vibrant industry landscape.
Overview
7
7
years of professional experience
Work history
Leasing and Sales Officer
D & B Properties
Dubai, UAE
08.2024 - Current
- Handled customer queries efficiently, maintained high levels of customer satisfaction.
- Increased sales volume by cultivating strong relationships with clients.
- Delivered exceptional customer service to maximise client satisfaction.
- Understood customer needs to craft exceptional sales journeys.
Securities and Derivatives Analyst
Citi Bank
Belfast, United Kingdom
10.2023 - Current
- Spearheaded comprehensive analysis of fixed income securities and derivatives, delivering daily reports on market trends, economic indicators, and competitor activities, optimizing decision-making and resulting in a 15% increase in trade accuracy.
- Leveraged Bloomberg Terminal and other financial tools to gather and analyze data, instrumental in crafting effective trading strategies.
- Collaborated closely with trading desks, risk management, and compliance teams to synchronize strategies and uphold consistency in decision-making processes, resulting in a 30% decrease in decision-making turnaround time.
Energia Service Delivery
Energia
Belfast, United Kingdom
06.2021 - 09.2022
- Played a vital role as a team player within a large organization, effectively managing diverse responsibilities and fostering collaborative success.
- Skilled in incident, request, change, and escalation processes within Core Operations Support, managing an average of 50+ cases per week.
- Diligently monitored and supported service delivery.
- Offered insightful suggestions for service improvements based on data analysis, resulting in a 10% increase in overall service quality.
Real estate agent
McConnell Property
Belfast, United Kingdom
05.2019 - 06.2021
- Led 20+ transactions with expertise in property management, client relations, and market analysis.
- Managed 30+ properties, optimizing profitability and efficiency.
- Cultivated 50+ strong client relationships, distinguished by professionalism and integrity.
- Successfully negotiated favorable deals to enhance client satisfaction.
Education
BSc - Business Information Technology
Queen's University
Belfast 09.2019 - 06/2023
Skills
- Communication: Build trust, understand needs, and negotiate effectively
- Negotiation: Secure the best deals while maintaining relationships
- Market Knowledge: Provide valuable insights for informed decisions
- Banking : GSAM splits, mnemonic creation, mnemonic mapping, front office support, trade amendments and trade analysis/statistics
- Object-Orientated Programming: Html, Flask, Bootstrap, CSS, jQuery, Java Script, Net, WordPress and Woo Commence
- Networks: Security Tools, Monitoring Tools and Data Architecture
- System Management: Meta Compliance, Websites and System Security
- SQL Database Management: Experience in both Microsoft Access and SQL query design
- Microsoft Office: Extensive experience in Word, Excel, PowerPoint, Teams and Access as a user
- Accounting: Measuring and Reporting Finical Position, Costing, Budgeting, Break-Even Analysis, Contribution Analysis and analyzing/Interpreting Finical Statements
- Data and Statistics: Forecasting, Highlighting Operational Improvements and Planning
Interests
- Deputy Head Boy of Laurelhill Community College, demonstrating leadership and commitment to the school community. Was an active participant in the school council, contributing ideas and initiatives to enhance the student experience.
- Achieved top results in A-levels, particularly excelling in Information Technology, Business Studies, and Applied Science.
- Served as the Juvenile Captain at Edenmore Golf Club in 2019, showcasing leadership and dedication in sports. Member of both Edenmore and Blackwood Golf Clubs, actively participating and honing skills in the sport.
References
- Dr. Vahid Garousi, University Lecturer at Queen’s University Belfast. Email: v.garousi@qub.ac.uk
- Mr. Tom Martin, Head of Networks and Telecoms at Energia. Email: tmartin74@hotmail.com
Timeline
Leasing and Sales Officer
D & B Properties
08.2024 - Current
Securities and Derivatives Analyst
Citi Bank
10.2023 - Current
Energia Service Delivery
Energia
06.2021 - 09.2022
BSc - Business Information Technology
Queen's University
09.2019 - 06/2023
Real estate agent
McConnell Property
05.2019 - 06.2021