Jackie Lou Leano
Dubai
Summary
To seek for any job that will fit my skills in a dynamic company where my discipline, positive work attitude, professionalism and untiring efforts and interests can be used.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Logistics Coordinator
Consolidated Shipping Services LLC
03.2021 - Current
- Assisting agent and walk in clients inquiries
- Handling own clients for import, export and clearance job
- Building and maintaining relationship with agents and clients
- Ensured accurate and timely deliveries by effectively managing logistics schedule
- Generate sales lead
- Identify and assess customers' needs to achieve satisfactio
- Handle customer complaints, provide appropriate solutions and alternatives within time limits
Coordinator
Consolidated Shipping Services LLC
05.2016 - 06.2019
- Managing and updating the CSS Portal
- Communicating and negotiating import rates from our NVOCC agents
- Handling NVOCC related circulars
- Assisting on receiving customer calls with The Key Info Desk & assisting on door delivery inquiries
Receptionist
Consolidated Shipping Services
05.2015 - 05.2016
- Answering the phone and transferring calls to the designated staff
- Answer telephone, screen and direct calls
- Deal with queries from the public and customers
- Apply gate passes for the guests
- Receive and sort mail and deliveries
- Tidy and maintain the reception area
Sole Proprietor
Jaraja's Internet Cafe
03.2010 - 12.2015
- Oversee the business transactions
- Compliance of all operational permits
- Developed strong professional relationships with clients, leading to repeat business and referrals
Receptionist Cum Secretary
Big Fun World Asia
04.2011 - 02.2012
- Supply information regarding the organization to the general public, clients and customers.
- Answer telephone, screen and direct calls.
- General administrative and clerical support.
- Monitoring of Daily Staff Attendance and Schedule.
- Helps Accounts to count/balance the daily Sales Income. ▪
- Monitoring of all Token Booth Cashiers.
Secretary
Grand Industrial Steel Corp.
01.2008 - 02.2010
- Attaining the customers need if the concern person not around.
- Answering the phone and transferring calls to the designated person.
- Responsible for proper encoding/ filing records and documents.
- Responsible for Bank deposit of the daily collection.
- Responsible for receiving payments from the Clients.
- Monitoring of company emails
- Responsible for arranging an appointment of the Sales Manager
- Follow-up with the suppliers thru e-mail and calls.
- Responsible in reminding the management about company cars car insurance and car registration expiration, insurance claims and payments.
- Checks the status of all supplies needed in the office if needs to order additional supplies.
- Maintains and/or creates files or record keeping systems. Sorts, labels, files and retrieves documents, or other materials
Education
No Degree - Computer Technician
Xavier Training Center
SJDM Bulacan, Philippines03.2003
Undergrad - Bachelor of Science in Business Administartion
Siena College
SJDM Bulacan, Philippines06.2001
Skills
- Shipping Documentation
- Reports Generation
- Shipment Tracking
- International Shipments
- Sales Support
- Customer Service
- Stress Management
- Invoicing and Shipping Documentation
- Decision-Making
- Client Relations
- Shipment Coordination
- Problem Solving
- Time Management
Certification
Certified Freight Professional
Timeline
Logistics Coordinator
Consolidated Shipping Services LLC
03.2021 - Current
Coordinator
Consolidated Shipping Services LLC
05.2016 - 06.2019
Receptionist
Consolidated Shipping Services
05.2015 - 05.2016
Receptionist Cum Secretary
Big Fun World Asia
04.2011 - 02.2012
Sole Proprietor
Jaraja's Internet Cafe
03.2010 - 12.2015
Secretary
Grand Industrial Steel Corp.
01.2008 - 02.2010
No Degree - Computer Technician
Xavier Training Center
Undergrad - Bachelor of Science in Business Administartion
Siena College
Certified Freight Professional
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