Jackline Lunkuse
Kampala
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Kitare Multi Family Office
01.2022 - 11.2023
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Assisted development and implementation of new administrative procedures.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
House Manager
Private Home - Mr & Mrs. Artinao
03.2020 - 10.2022
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Assisted residents with daily hygiene and living tasks.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
- Formulated and oversaw housekeeping budget to manage expenditures and control expenses.
- Recruited, hired and trained housekeeping staff to maintain competent workforce.
- Trained and mentored new staff on cleaning and safety protocols.
Education
Bachelor of Arts - Social Sciences
Makerere Umiversity
Kampala, Uganda01.2011
Skills
- PC Proficiency
- Employee Training
- Labor Relations
- Report Analysis
- Customer Service
- Excel Spreadsheets
- Data Entry Documentation
- Mail Management
- Office Management
- Administrative Support
- Office Equipment Maintenance
Languages
English
Bilingual or Proficient (C2)
Luganda
Bilingual or Proficient (C2)
Timeline
Administrative Assistant
Kitare Multi Family Office
01.2022 - 11.2023
House Manager
Private Home - Mr & Mrs. Artinao
03.2020 - 10.2022
Bachelor of Arts - Social Sciences
Makerere Umiversity
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