Jackson Tuscano
Dubai,UAE
Summary
Dynamic and results-driven professional with a strong background in product management, eCommerce, and payment gateway consultancy. Proven track record of successfully delivering innovative solutions, optimizing merchant integrations, and ensuring regulatory compliance. Seeking a challenging role to contribute strategic thinking, technical acumen, and effective communication skills to a forward-thinking organization.
Overview
10
10
years of professional experience
Work history
Assistant Product Manager
Mashreq Bank
Dubai, UAE
12.2021 - Current
- Provide technical and functional support to both internal and external teams while new payment acceptance products and offerings are implemented
- Ensure existing and new products and services are compliant with schemes & other regulatory authorities governing business
- Communicate technical concepts in clear and articulate fashion to both technical and non-technical audiences
- Get involved and share inputs in RFP analysis/response & pricing, GAP analysis and requirements workshops
- Prioritizing, designing and implementing platforms' enhancements and fixes
- Independently driving to agreement on product requirements and directions
- Effective vendor/partner management and negotiation skills
- Good analytical and segmentation skills, capable of providing insight to customer trends and market needs.
Ecommerce Specialist
RAKBANK
03.2019 - 12.2021
- Gateway implementation for MIGS, MPGS, CyberSource & Simplify Gateway
- To integrate Merchants with Payment Gateway and to complete integration and testing
- Post production support like Transaction monitoring and Payment performance improvement
- Successfully on boarded Merchants like Amazon, Air Arabia, RAK Insurance etc.
Payment Gateway Consultant
Dicetek L.L.C
01.2017 - 02.2019
- Coordination with business and internal/external stakeholders
- Test Setup and Data Preparation for UAT
- Pilot Testing post Go live and validation of settlement files.
Technical Support (Supervisor)
Cs Datamation
08.2014 - 12.2016
- Interact with the merchants for completion of integration, verify feasibility of merchant integration with payment gateway and confirm for same
- Create setup for merchant in test environment and resolve Payment Gateway related issues in UAT and Production
- Provide merchant console training and responsible for moving merchants into production post testing.
Education
Bachelor of Engineering - Electronics and Tele-Communication Engineering
St. John College of Engineering & Technology
Mumbai, IndiaDiploma - Electronics and Tele-Communication Engineering
St. Xavier's Technical Institute
Mumbai, IndiaS S C - undefined
Holy Cross Convent School (Maharashtra State Board, India)
Skills
Product Management
Ecommerce & POS Integration
Technical assistance
Project Management
Regulatory Compliance
Communication and Negotiation
Product development
Project budgeting
Languages
English
Fluent
Hindi
Fluent
Marathi
Fluent
Personal Information
- Date of birth: 10/02/91
- Nationality: Indian
- Marital status: Married
Timeline
Assistant Product Manager
Mashreq Bank
12.2021 - Current
Ecommerce Specialist
RAKBANK
03.2019 - 12.2021
Payment Gateway Consultant
Dicetek L.L.C
01.2017 - 02.2019
Technical Support (Supervisor)
Cs Datamation
08.2014 - 12.2016
Bachelor of Engineering - Electronics and Tele-Communication Engineering
St. John College of Engineering & Technology
Diploma - Electronics and Tele-Communication Engineering
St. Xavier's Technical Institute
S S C - undefined
Holy Cross Convent School (Maharashtra State Board, India)
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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