Jacqueline Marshall (Wood)
Summary
I am a registered nurse, qualified also as a district nurse with over 30 years experience working within primary care and the acute care sector. Areas of expertise include surgery, oncology and palliative care, I am also a non-medical prescriber and a former Florence Nightingale Scholar. Key competencies: Sensitive communicator, Positive team player and compassionate leader, Logical and creative problem solver, Sage & Thyme Communication Course Facilitator
Overview
41
41
years of professional experience
Work History
Associate Director of Nursing
Whipps Cross hospital, Barts Health
04.2018 - Current
- Managed approximately 650 nursing staff with a total pay budget of £59m across 7 surgical wards, pre-assessment ward and clinic, two Critical Care units, 11 theatres, Critical Care outreach service, day surgery unit, eye treatment centre and eye casualty, urology diagnostic centre, pain service, trauma and orthopaedics, urology, colorectal, pain, lung, ENT, and Head & Neck services.
- Ensured safe and effective operation of nursing services across multiple departments.
- This requires analysing staffing information and making judgements on safe deployment; performance information and providing structure for the team to deliver improvements in performance for both quality and efficiency metrics.
- Monitored complaints, incidents, and risk register to ensure compliance, facilitating staff learning and departmental improvements.
- Oversaw line management of OPD matron, oncology CNSs, and supported day chemo service.
- I am also the senior surgical nurse for the Trust and sit on the Surgical Board as the nursing/AHP representative, and have delegated responsibilities representing the Surgical Board, and deputise for the Director of Nursing.
Palliative Care Clinical Services Manager
UCLH, HCA
Camden, Islington
11.2016 - 04.2018
Lead Nurse for Palliative and End of Life Care
Barts Health
06.2015 - 11.2016
Community Palliative Care Team Leader
Barts Health
12.2014 - 06.2015
Oncology Clinical Nurse Specialist
Royal Free Hospital
05.2012 - 12.2014
Palliative Care Team Leader
Imperial Health Care Trust
10.2010 - 05.2012
Palliative Care Clinical Nurse Specialist
Camden & UCLH Palliative Care Teams
10.2008 - 10.2010
Community Macmillan Nurse
Fair Haven Hospice
06.2005 - 09.2008
Community Heart Failure Nurse
Basildon, Thurrock & Brentwood PCT
11.2003 - 06.2005
Community Nurse
Southend PCT
11.2000 - 11.2003
Theatre Nurse/Sister
Southend General Hospital & Royal London Hospital
01.1985 - 01.2000
Education
Level 7 Senior Leader -
City St Georges University
London01-2026
Executive Masters in Leadership -
City St Georges University
London01-2025
BSc(Hons) Community Specialist Practice - District Nurse
01-2003
Community Practitioner Nurse Prescriber -
01-2003
Registered Nurse -
01-1994
Skills
- Sensitive communicator
- Positive team player
- Compassionate leader
- Logical problem solver
- Creative problem solver
- Sage & Thyme Communication Course Facilitator
- Team leadership
- Project management
- Risk assessment
- Clinical governance
- Communication skills
- Problem-solving
- Health and safety awareness
- Complaint handling and resolution
- Project planning and coordination
Recent Study
- Executive Masters in Leadership – Distinction. City St Georges University, London (2025)
- Level 7 Senior Leader, Distinction – Chartered Management Institute. City St Georges University, London (2026)
- Restorative Just Culture – Northumbria University (2022)
Accomplishments
University accredited courses include:
- Fundamentals of Diagnostic & Consultation Skills
- Cancer Care Diagnosis & Treatment
- Non-medical Prescribing
- BSc(hons) Community Specialist Practice
- Heart save Heart Failure Diploma
- Diploma in Palliative Care ENB285
- Post Graduate Certificate in Management Level 7
- ENB 997/8 Teaching & Assessing.
- Hartridge Aspiring Leaders Course
- Windsor Leadership Course
Presentations:
- International Council of Nursing Canada July 23 – poster presentation
- European Association of Urology & Urology Nursing Conference Milan 2023 – speaker at both events
- 2ndAnnual Nurse Management & Perspectives on Nursing Leadership Online Conference - speaker
- Academy of Fab NHS Stuff 2020 - Key note speaker
- TED talk TEDx NHS 2018 (part of NHS 70th birthday celebrations), now alumni of TEDxNHS network
- Lecture tour: Pakistan 2014 – oncology & palliative care
Voluntary Work
- First Aid Support Team – Board Member (2016-present)
Field work supporting refugees in Northern France
Provide managerial support and strategic leadership to the charity registered in Netherlands, responsible for recruitment, liaising with other organizations, manage a rota for volunteers and recruit new health care professionals as volunteers.
Timeline
Associate Director of Nursing
Whipps Cross hospital, Barts Health
04.2018 - Current
Palliative Care Clinical Services Manager
UCLH, HCA
11.2016 - 04.2018
Lead Nurse for Palliative and End of Life Care
Barts Health
06.2015 - 11.2016
Community Palliative Care Team Leader
Barts Health
12.2014 - 06.2015
Oncology Clinical Nurse Specialist
Royal Free Hospital
05.2012 - 12.2014
Palliative Care Team Leader
Imperial Health Care Trust
10.2010 - 05.2012
Palliative Care Clinical Nurse Specialist
Camden & UCLH Palliative Care Teams
10.2008 - 10.2010
Community Macmillan Nurse
Fair Haven Hospice
06.2005 - 09.2008
Community Heart Failure Nurse
Basildon, Thurrock & Brentwood PCT
11.2003 - 06.2005
Community Nurse
Southend PCT
11.2000 - 11.2003
Theatre Nurse/Sister
Southend General Hospital & Royal London Hospital
01.1985 - 01.2000
Level 7 Senior Leader -
City St Georges University
Executive Masters in Leadership -
City St Georges University