Jacquiline De Vera
Dubai
Summary
JACQUILINE P. DE VERA To secure a position that will allow to utilize skills and knowledge that I have acquired over twelve (12) years in industry. It is my goal to be able to continue to broaden knowledge and gaining further experience that will let contribute to the success of organization. OBJECTIVE Driven Document Controller touting 10 years of success in digital file management. Proven history of streamlining procedures and mentoring team members on document workflows. Astute individual offering positivity and relative ease in tackling administrative tasks and assisting with special projects.
Overview
27
27
years of professional experience
Work History
SALES & CUSTOMER SUPPORT ADMINISTRATIVE
CRISPLANT AIRPORTS SYSTEMS
Dubai
03.2015 - Current
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained records related to sales, returns and inventory availability.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Assist Sales manager and Customer support director in preparing sales strategy and other presentations.
- Prepare quotations for RFQ's.
- Coordinate with customer in regarding Purchased Orders by preparing sales orders thru C4C system.
- Create internal sales order thru SAP B1.
- Monitoring of overdue invoices.
DOCUMENT CONTROLLER
CRISPLANT AIRPORTS SYSTEMS LLC
03.2015 - Current
- Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
- Provided support for document controls and worked with contract documents
- Checked blueprints and drawings for accuracy and completeness
- Allocated unique document numbers to internal documents and incoming external documents and tracked in database
- Monitored due dates and deadlines and worked to submit all documents on time or early
- Liaised with project teams, vendors and third parties on documentation flow, handover and project close-out
- Carefully reviewed all documents and reports for completeness and accuracy
- Scanned, filed and transmitted various documents and adhered to digital filing procedures
- Managed file archival and information retrievals
DOCUMENT CONTROLLER
Abu, OBERMEYER MIDDLE EAST GMBH
Abu Dhabi
07.2009 - 03.2015
- Responsible for establishing and maintaining effective document control systems
- Ensuring that all design and site documentation is accurate, up to date and properly distributed to relevant parties
- Maintaining tracking facility to enable documents to be updated easily
- Ensure that all technical documents are file maintain under organization document control procedures and standards
- Receive and process Requests for Information, or RFI’s, QOR & SI from Employees or
- Clients and maintain requests via tracking logs
- Reviews completeness of documentation and prepares document transmittals
- Prepares engineering project reports, such as As-built drawings list, NCR & Monthly report etc
- Collect expenses claims and send to head office
- Assists Project Manager to manage petty cash
- Arranging travel and itineraries.
DOCUMENT CONTROLLER
BURT HILL
Dubai
07.2008 - 01.2009
- Coordinates all activities related to Document Control procedure, including technical documents, drawings, and correspondence
- Input document data into standard registers ensuring that information in accurate and up to date
- Using document numbering system for maintaining documents
- Makes sure that controlled copies of latest approved documents and drawings are given to appropriate staff, subcontractors and suppliers as applicable
- Screening telephone calls, messages, correspondence and documentation and deal where appropriate
- Manage office stationary, furniture, IT etc
- CARRIED OUT:
- Tatweer Towers
DOCUMENT CONTROLLER
Mafraq, MARIO ASSOCIATES ENGINEERING
04.2008 - 07.2008
- Receives and release communication/correspondence including confidential files
- Safe keeps projects material submittals, samples, drawings and documents
- Assists in developing correspondence including those from Engineers, Quantity Surveyors and Inspectors
- Drawings and technical data are issued to the site team for review and implementation
- Directly reporting to the Project Manager
- Organizing internal and external meetings and arranging presentations, documents, equipment and refreshments as required
- Diary and email management for the project director and project teams as and when required
- PROJECT CARRIED OUT:
- District Cooling Plant
- CLIENT
ASSISTANT DOCUMENT CONTROLLER
Empower, SHELL PHILIPPINES
Makati
01.2005 - 01.2006
- Provide administrative assistance to the document control department
- Filling, copying, scanning and distributing controlled document to the various department
- Provides support and data encoding for company's Electronic Document Management
- System (EDMS
- Prepares requests for reproduction of document
- Responsible for coordinating with all departments of the company on document related issues.
SPECIALISTCOUNTER SALES ASSISTANT
SMART TELECOMMUNICATION
Dagupan
01.2000 - 01.2004
- Provides adequate and comprehensive customer service to Clients on available services and products
- Operating cash registers and accepts payment
- Takes and handles queries for products with concerns on delivery/availability, price, etc.
Education
BACHELOR DEGREE - COMPUTER SCIENCE
COLEGIO DE DAGUPAN – PHILIPPINES
Dagupan City, Philippines11.2000
Skills
- SKILLS AND ABILITIES:
- Possess twelve years of progressive experience as document controller administrator
- Ability to compile data, expedite work on project site and coordinate with engineering professionals
- Good communication skills
- Extensive knowledge in Microsoft word, excel and power point
- Strong exposure in document management from design and construction phase
- Ability to coordinate work assignments to meet project deadlines
- Excellent ability to perform clerical duties such as filling, typing, faxing, emails, answering phone, etc
- Knowledge in Aconex and Conject
- Proficient in English
- Quality Management System (QMS) – ISO 9001 - 2008
- Knowledge is SAP B1 and C4C
Additional Information
- Visa Type ‐ uAE Resident
- Character reference to be provided upon request
Timeline
DOCUMENT CONTROLLER
CRISPLANT AIRPORTS SYSTEMS LLC
03.2015 - Current
SALES & CUSTOMER SUPPORT ADMINISTRATIVE
CRISPLANT AIRPORTS SYSTEMS
03.2015 - Current
DOCUMENT CONTROLLER
Abu, OBERMEYER MIDDLE EAST GMBH
07.2009 - 03.2015
DOCUMENT CONTROLLER
BURT HILL
07.2008 - 01.2009
DOCUMENT CONTROLLER
Mafraq, MARIO ASSOCIATES ENGINEERING
04.2008 - 07.2008
ASSISTANT DOCUMENT CONTROLLER
Empower, SHELL PHILIPPINES
01.2005 - 01.2006
SPECIALISTCOUNTER SALES ASSISTANT
SMART TELECOMMUNICATION
01.2000 - 01.2004
BACHELOR DEGREE - COMPUTER SCIENCE
COLEGIO DE DAGUPAN – PHILIPPINES
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